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Derek Mercer at KBHS Home Loans (NMLS #648871)

4.9

About this business

Derek Mercer is your Jacksonville local lender. As a loan officer at KBHS Home Loans, Derek is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Derek at (904) 571-4930 for more information! 

Location details

10365 Hood Road Unit 201, Jacksonville, FL, 32257, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9411 reviews
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David R.'s profile image
David R. 

Verified by Rate, Inc.

2 years ago

Derek is a wonderful person always answered our questions and always return our calls. Thank you Derek for helping us. 

Muhammad U.'s profile image
Muhammad U. 

Verified by Rate, Inc.

2 years ago

Even though Derek kept saying that it was a team effort to get to closing, I felt that if it had not been for Derek we would not have made it to closing. He communicated better than the coordinator and the title company. In that team effort, he was the MVP. 

Christinne F.'s profile image
Christinne F. 

Verified by Rate, Inc.

2 years ago

Derek kept constant communication with me and kept the process going for closing. He was very informative and willing to help. He also made himself available for any questions I had. 

Jonathan W.'s profile image
Jonathan W. 

Verified by Rate, Inc.

2 years ago

Our loan program that was presented to us and we agreed upon changed. It affected us financially. We were still able to close but our mortgage payment is now higher then what we were told it would be from the first program. This process was really frustrating. 

Billy E.'s profile image
Billy E. 

Verified by Rate, Inc.

2 years ago

Derek was great to work with! 

Vyacheslav S.'s profile image
Vyacheslav S. 

Verified by Rate, Inc.

2 years ago

Derek and Andrea both were with me every step of the way, guiding and supporting me, answering my questions, helping, therefor this loan process was very smooth. they are very professional, knowledge people, I felt more like a friend rater than costumer. I can not express greater appreciations. Thank you very much, FRIENDS. 

Kirk D.'s profile image
Kirk D. 

Verified by Rate, Inc.

2 years ago

Quickly replied to messages. Love that. 

Maxine R.'s profile image
Maxine R. 

Verified by Rate, Inc.

2 years ago

Excellent service 

Gilbert R.'s profile image
Gilbert R. 

Verified by Rate, Inc.

2 years ago

Response time. Thorough. Communicates effectively. Capable of offering options or modifications as loan progresses and situations change. Very personable. Polite! Overall exceptional to deal with, knows his business well. Don't loose him!! 

Frequently asked questions about Derek Mercer at KBHS Home Loans (NMLS #648871)

How is Derek Mercer at KBHS Home Loans (NMLS #648871) rated?

Derek Mercer at KBHS Home Loans (NMLS #648871) has a 4.9 star rating with 411 reviews. 

When is Derek Mercer at KBHS Home Loans (NMLS #648871) open?

Derek Mercer at KBHS Home Loans (NMLS #648871) is closed now. It will open on Monday at 9:00 a.m.