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Keke's Breakfast Cafe
- Breakfast & Brunch
- St. Augustine, FL
About this business
Location details
135 Jenkins Street Unit 106, St. Augustine, FL, 32086, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:30 p.m. | |
| Tue | 7:00 a.m. to 2:30 p.m. | |
| Wed | 7:00 a.m. to 2:30 p.m. | |
| Thu | 7:00 a.m. to 2:30 p.m. | |
| Fri | 7:00 a.m. to 2:30 p.m. | |
| Sat | 7:00 a.m. to 2:30 p.m. | |
| Sun | 7:00 a.m. to 2:30 p.m. |
I was shocked at how bad the service was. The server was extremely rude. He asked to us to pronounce the food in a different language so he can just correct and make fun of our pronunciation. The stuff was watching us eat the whole entire time not giving us any privacy. Yet, this is not the worst. Our server was watching us pay and checking whether we left the tip or not. We did not because the service was so bad which, was fallowed up by question "why you didn't leave the tip." The worst experience I've ever had.
Business response:
We are so very sorry to hear about your disappointing experience at our restaurant. We strive to provide exceptional service to all our guests, and we apologize that we fell short during your visit. Your feedback is invaluable, and we will work diligently to ensure that your next visit with us is a much more positive one. Again, our apologies for the lapse in quality service, and we will be looking into what caused this subpar performance.
I had gone to other locations that were great, but this was probably the worst breakfast I've ever had. When we walked in, and sat down after the wait of about 10 minutes, we noticed people weren't really talking that much and complaining that their food was cold. Our server took awhile to even take our drink orders to the point we just ordered everything all at once. By the time it came out, my other family members had stated that their food was cold (which wasn't a surprise considering that everyone else had said that) an... read more
Business response:
We appreciate your honest feedback, Victoria. We are truly sorry to hear about your disappointing experience at our restaurant. Rest assured, we will work diligently to improve and ensure that your next visit with us exceeds your expectations. Your feedback is invaluable to us, as it will help us identify where we need to improve our performance. Thank you for bringing these issues to our attention, and best wishes from the team at Keke's.
Having been to many locations throughout the central Florida area, this is by far the WORST experience we've had in years. It took almost 15 minutes to get a cup of coffee. The server spilled the majority of the half cup he brought which also had strips of tar like sludge at the bottom of the cup. After 7 minutes the server came back and we mentioned the floater in the coffee, he sighed and walked off. After a few more minutes- mind you they were not busy or even close to it- he returns with coffee and takes our order. The o... read more
Business response:
James, We sincerely apologize for the disappointing experience you had at Keke's. Your feedback is crucial in helping us understand where we can improve. We're truly sorry for the unacceptable service and food quality, which are not reflective of our usual standards. We are committed to delivering the best breakfast experience, and we will work tirelessly to enhance your experience in the future. Thank you for sharing your concerns.
If you're willing to gamble a 2 hour breakfast experience, it may be worth your wait. Wanted a good sit down breakfast with the family (4 total) but ended up with 1.5 hours of wasted time. Wait was 20 minutes which was more than reasonable for us to wait to be seated. We waited outside and picked what we wanted from the menu. We were looking forward to eating several items on the menu. Our male waiter was very polite but in no rush. We ordered immediately and an hour later we hadn't been served our food. We saw 3 fami... read more
Not worth waiting 45 minutes for mediocre tasteless food with very slow service. I ordered an omelet, wheat toast and tomatoes. The omelet had no flavor until I added salsa, the bread was cold and very hard, and the tomatoes tasted like they had been sliced and sitting on a plate since yesterday. The restaurant was very cold and to top it off there was mold in the jelly.
If I would I would leave 0 stars! Bad service and mediocre food which I didn't even get to eat since they screwed up my order. By the time they brought out the food my husband was done. It was an omelette how difficult is it to mess up. Unacceptable, especially since they made no effort to make this experience better. As a new comer to St Augustine and it being my first time going to this so called restaurant I def do not recommend. I shall never return to this place.
The food took 45 min and I asked for eggs with no cheese but the got it for me anyway the. The food was blant and not fresh, the servers were nice but my brother had waffles but they were hard and he didn't want another one but the manager gave it to us anyway. not very good don't recommend
One of the worst breakfasts we have ever had. We waited 1 hour for our food. When the food arrived it was ice cold. The toast was not toasted. Potatoes were ice cold. The yolk in my husband eggs Benedict was basically hard boiled. While apologetic and didn't charge us, we waited over 1 hour and left without enjoying a meal because the food was inedible.
Very inconsistent quality. Today the home fries were completely inedible, ruining the meal. Had to take them home and recook them myself. Considering how decently pricey the menu is, it's not worth the chance of having to fix your own food. Maybe its because its Sunday and they were busy, I don't know. I just expected better.
Frequently asked questions about Keke's Breakfast Cafe
How is Keke's Breakfast Cafe rated?
Keke's Breakfast Cafe has a 4.3 star rating with 2,329 reviews.
When is Keke's Breakfast Cafe open?
Keke's Breakfast Cafe is closed now. It will open tomorrow at 7:00 a.m.