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8701 W University Dr, Suite 490, McKinney, TX, 75071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:30 p.m. | |
| Tue | 7:00 a.m. to 2:30 p.m. | |
| Wed | 7:00 a.m. to 2:30 p.m. | |
| Thu | 7:00 a.m. to 2:30 p.m. | |
| Fri | 7:00 a.m. to 2:30 p.m. | |
| Sat | 7:00 a.m. to 2:30 p.m. | |
| Sun | 7:00 a.m. to 2:30 p.m. |
The food was decent but everything else was terrible. We were able to sit at our table quickly, but we didn't have a waitress come by for 5-10min. We ordered our food and drink shortly after sitting, then it took about 40min for our food to come out. The restaurant was not full at all, so the manager chalked it up as it just being a new crew. Everyone seemed nonchalant and almost like they hated their job. I hate the experience was so bad. I was so excited when this place was being built.
Just bad. Sloooow Service. Eggs in Benedicts were both raw. Whites were uncooked. Too expensive for tasteless food. Tried this place twice. The management is AWOl or something. I'll never be back.
Went to Keke's Breakfast Cafe in McKinney and somehow experienced being ignored and rushed out at the exact same time. Honestly kind of impressive. The host barely acknowledged us before silently speed-walking us to the table like we were late for jury duty. Our server wasn't openly rude... just carried the overall energy of someone forced to work there as part of a plea deal. Now to be fair, I'd understand rushed service if the place was packed. It wasn't. The restaurant was mostly empty and several employees were literal... read more
Keke's was... okay. Service was slow. Only three tables were occupied when we arrived, yet our table's food took over half an hour. The food was mediocre & overpriced. There are so many great options around town - Keke's just isn't it.
Business response:
Thank you for taking the time to share your experience with us. We will share with the appropriate teams. If you would like someone to follow up, please email Customer.Service@kekes.com.
Not sure if their food is any good. Never got to eat here. The kids that work here seem to really hate their jobs. Hostess didn't greet us. In fact, she wasn't greeting anyone. We kept watching her and a couple other employees while we waited for our table and about 10 minutes into our wait what we saw made us want to leave. An elderly couple were walking in. A bus boy or waiter, not sure his role, but he looked right at them as he walked past the front doors. He could've at least got the door for them but he didn't. Another... read more
Business response:
Thank you for sharing your experience with us, Orlando A. We're sorry to hear that your visit didn't meet your expectations. We want every guest to feel welcomed and valued, and it seems we fell short this time. Your feedback is important as it helps our team improve. If you'd like a team member to follow up with you, please email customer.service@kekes.com. We'll do our best to make it right!
I ordered the chicken Caesar salad and it came out drowned in dressing and barely any lettuce. The lettuce that was there, was brown. My son ordered the chicken and waffles and he did enjoy the chicken but the waffle was overcooked and hard and the butter was frozen and never melted. The kitchen was also very loud. I'm all for having fun while you work, but I could hear it all the way in the very front of the restaurant,
Business response:
Thank you for sharing your honest feedback with us. Our goal is to provide every guest with the utmost respect and best service possible. We will share this back with the appropriate teams. If you would like a team member to follow up, please email customer.service@kekes.com. Thank you and we hope we get another chance to serve you again soon.
We came in starving and hoping it wouldn't be a long wait even though it was after noon on a Friday. No fear the place was almost empty. This is my 4th time here and it went from great to bad to worse. Took a while to get service just to order and like I said the place was not busy. Took even longer to get the food and once I get it and take a bite I notice the hair on my plate. And then here is where it gets worse. Our server, and what appears to be the only server, is chatting with a customer. I look for the manager, she i... read more
Business response:
Thank you for the positive review! We hope to serve you again soon. - Keke's McKinney
Food was ok but absolutely HORRIBLE service which is the main reason I will not be back. Server spoke so softly that we couldn't hear her. I had to coordinate the food order since she just stared at us. Asked for utensils after receiving food and was told it's being washed with attitude like we were inconveniencing the server for asking. When the food came out another server came and said here is the omelet. We asked which kind since multiple people ordered that. She said Ham and cheese with attitude. We said no one ordere... read more
Business response:
Thanks for sharing, L. D.. We'll use this feedback to improve and share the the appropriate team members, and we apologize. If you'd like someone to follow up, please email information@kekes.com.
My mom and I decided to eat here for lunch and we were excited to try a new brunch restaurant but we were ultimately disappointed. Our server did not check up on us once and forgot about what we had ordered multiple times. I've been to a lot of brunch places and this was the slowest service out of all of them. We waited a long time for our food and it was basically empty, the other two women who got here after us got their food first and we'd been waiting for well over 20 minutes. When our food finally came out I was again d... read more
Business response:
Thank you for sharing your experience, Erica. We're sorry to hear that your visit didn't meet your expectations. Your feedback is valuable and helps our team improve. If you would like a team member to follow up, please feel free to email customer.service@kekes.com. We'll do our best to make it right!
Keke's Breakfast Cafe has a 4.1 star rating with 1,163 reviews.
Keke's Breakfast Cafe is open now. It will close at 2:30 p.m.