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Keke's Breakfast Cafe

4.0

About this business

Location details

8701 W University Dr, Suite 490, McKinney, TX, 75071, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 2:30 p.m.
Tue7:00 a.m. to 2:30 p.m.
Wed7:00 a.m. to 2:30 p.m.
Thu7:00 a.m. to 2:30 p.m.
Fri7:00 a.m. to 2:30 p.m.
Sat7:00 a.m. to 2:30 p.m.
Sun7:00 a.m. to 2:30 p.m.
4.0963 reviews
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Emma S.'s profile image
Emma S. 
rating
10 months ago

I'm not one to complain but my goodness. We wanted to try this place but didn't even get our food before we left. We waited 40 minutes to get a table then after we got our drinks and order put we didn't see our waiter after that. She came back after 45 minutes telling us there was still 5 tables in front of us to have their food cooked and that it would be awhile so we left. She didn't seem like she wanted us to stay and almost encouraged us to leave. This was very annoying because we waited 1 1/2 for nothing. The place is c... read more

Business response:

Emma S., we are sorry to hear about your experience and appreciate you sharing this feedback with us. We will take this back to the approprate teams and will use this as a chance to improve. If you would like a team member to follow up, please email information@kekes.com. Thank you and we hope to serve you again someday. - Keke's Breakfast Cafe 

Blake S.'s profile image
Blake S. 
rating
10 months ago

Waited 30 mins to be seated and waited 39 mins inside to be told 5 tables were still ahead of us before our food will be made. We left without eating. 

Business response:

Thank you for sharing your honest feedback with us. Our goal is to provide each and every guest with the utmost respect and best service possible. We will share this back with the appropriate teams. If you would like a team member to follow up, please email information@kekes.com. Thank you and we hope to serve you again soon. Keke's Breakfast Cafe 

Kristin M.'s profile image
Kristin M. 
rating
10 months ago

Food was great-when we got it after an hour and 15 min of waiting. Nick was great-new server. Felt sorry for him as kitchen was very behind. He did his best-not once did a a manager come over to apologize for the wait. Nick was going to try and give us a discount but mgr didn't. Super disappointing. Will not be back. 

Business response:

Thank you for taking the time to share your experience with us. We will share with the appropriate teams. If you would like someone to follow up, please email Customer.Service@kekes.com. 

PJ S.'s profile image
PJ S. 
rating
10 months ago

No. Just no! Don't waste your hard-earned money here. It has low ratings for a reason, and we should have checked before going. The food was terrible, and the only coffee they serve is plain black coffee--which is disappointing for a breakfast café. The toast tasted microwaved, and the bacon was rubbery, probably microwaved as well. 

Business response:

Thank you for sharing your honest feedback with us. Our goal is to provide each and every guest with the utmost respect and best service possible. We will share this back with the appropriate teams. If you would like a team member to follow up, please email information@kekes.com. Thank you and we hope to serve you again soon. Keke's Breakfast Cafe 

Alice F.'s profile image
Alice F. 
rating
10 months ago

No. Just no!! Don't go here & spend your hard earned money. It has low ratings for a reason & we should have looked it up before we went. Food was bad & all they have is black coffee for a breakfast cafe. Toast was microwaved & bacon tased like plastic, probably microwaved as well. 

Business response:

Hi Alice F. - We're sorry to hear about your experience, which clearly doesn't meet your nor our standards. If you would like a team member to follow up, please email information@kekes.com. Thank you! 

Stephanie T.'s profile image
Stephanie T. 
rating
11 months ago

We went to the McKinney location and got a to go order. Our order was incorrect and the potatoes were burnt. Won't go back there. 

Business response:

We're sorry to hear we missed the mark during your visit and appreciate you taking the time to share your feedback. We hope you'll give us another chance to make it right! 

Paige O.'s profile image
Paige O. 
rating
11 months ago

Bye bye Keke's. You won't be seeing us again. Been twice. The first time was pleasant but not enough to overcome the absolute abysmal service we received today. We were sat down and asked what we wanted to drink. 15 minutes later, we had water and not so great coffee. Placed our order, never saw our waitress again. Not to check on us or tell us about our food. Saw her walk around the restaurant several times without making contact with anyone. Our food came towards our table 30 minutes later by another server. The ... read more

Business response:

Paige O., we are sorry to hear about your experience and appreciate you sharing this feedback with us. We will take this back to the approprate teams and will use this as a chance to improve. If you would like a team member to follow up, please email information@kekes.com. Thank you and we hope to serve you again someday. - Keke's Breakfast Cafe 

Miosha C.'s profile image
Miosha C. 
rating
11 months ago

Don't waste your time. We had to ask twice for silverware, placed our simple order for bowls and sat there for over 40 minutes with no food! The guests to either side of us had very similar experiences and left before the food was delivered to the table. This is the last time we will visit this establishment. Its not worth the time or frustration. Even the manager had a bad attitude when guests were experiencing issues. We could've waited at Jam-n-toast and received great customer service and food! Never again Keke! 

Business response:

Miosha C., We appreciate your honest feedback. At Keke's, we strive to provide high-quality meals with fresh ingredients, large portions, and friendly service that make each visit special. We hope the value we deliver makes for a satisfying experience. Thank you for sharing your thoughts with us and we hope we will get another chance to serve you again soon. 

Mark M.'s profile image
Mark M. 
rating
a year ago

Same experience as most. Friendly staff. Food is ok but a little overpriced. The wait times are ridiculous. They need to double the amount of staff. Takes forever to get seated. Once seated it takes forever for someone to help you. Takes forever to get drinks. Takes forever to order food. Takes to get food. We never saw our waitress after we got our food which was crazy because we were in a busy section. Finally we had to ask another waitress to find our waitress to get the check. That was 20 minutes after we finished. Never... read more

Business response:

Thanks for sharing, Mark M.. We'll use this feedback to improve and share the the appropriate team members, and we apologize. If you'd like someone to follow up, please email information@kekes.com. 

Frequently asked questions about Keke's Breakfast Cafe

How is Keke's Breakfast Cafe rated?

Keke's Breakfast Cafe has a 4 star rating with 963 reviews. 

When is Keke's Breakfast Cafe open?

Keke's Breakfast Cafe is closed now. It will open tomorrow at 7:00 a.m.