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Ken Garff Nissan Salt Lake
- Salt Lake City, UT
About this business
At Ken Garff Nissan Salt Lake you will find your favorite Nissan models at competitive prices. Take a test drive at our greater Salt Lake City Nissan dealership in the new Murano, Versa, Altima, Juke, Frontier and more. The Ken Garff Nissan Salt Lake sales people are ready to answer your questions about a particular model and find the Nissan in Salt Lake City that meets all of your expectations. For a large selection of new and used Nissan cars in Salt Lake City, visit our dealership today.
Location details
777 S W Temple, Salt Lake City, UT, 84101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I wish I were able to rate the interaction with my salesman, Jack Hart, separately from the rest of my experience. Jack did a great job. Also, Rhett Prows, the General Manager, was very helpful. But my experience with finance manager Carson Kraatz was incredibly disappointing. I will certainly never do business with him again. While he denies it, he told me bold-faced lies. If you are going to buy a car at any dealership, know that you will probably have to fight to have the window etching and extended warranty charges remov... read more
The reason why I have given Ken Garff Nissan of Salt Lake City such a poor review is for the following reason: fraud on behalf of the dealership and its employees. A mistake on the part of the employees, which could have been easily acknowledged and fixed, turned into a nightmare for myself when the employees refused to return money that was clearly owed to me. I have tried many times since purchasing my vehicle to have my money returned to me but Ken Garff Nissan as a whole will not comply or respond to my requests, no matt... read more
The dealership gave my son a new vehicle (Without my knowledge) before any papers were signed, (They sent them to me as I live outside Utah) When I received the papers I observed they had added in some undisclosed fees. My son took the car back and they charged him for the temp tag and 50 cents per mile. VERY deceptive business practices. They also attempted to gain my signature on a lease agreement that would have made ME the vehicle owner and sole lessee, although I had only agreed to be a co-signer. BUYER BEWARE!!!
I felt that this dealership was very dishonest and Phil Green imparticular was very misleading and has horrible public relation skills. The short temper and angry attitude made our buying experience one to never forget. Promoises made by the dealership as well as Phil Green were not kept, and overall, I would not recommend nor visit this dealership ever again for any reason. Afer the sale I recieved a call from customer service agent Heidi (unknown last name) and explained my buying experience as well as the very bad experie... read more
I called Jason on the used Buick I was interested in and asked what kind of range he had to come off the listed price. I was considering driving 150+ miles and was not interested in driving for the listed price. He said he knew that the car ws going to auction the following Tuesday and that he was sure he could go down around 20% to get it moved before auction. I loaded up my three kids all ages under 5 to leave my house the next morning at 6:30AM to make this deal work. When I arrived, I was told that he had mistakenly spok... read more
Horrible customer service. They flat out lied about a broken part, which they promised would be fixed two days after buying. After three weeks of calling, and never getting return calls, come to find out they never did order part in, and the service department had no idea what was wrong with it. Once the sale was over, the salesman, Sean, was completely unhelpful, and down right rude on the phone. Please don't shop here, and give honest, kind people your business instead. I know I will never be back, to this or any other Ken... read more
I had a problem with my 2001 nissan altima gxe. after some research on-line and bringing it to my regular mechanic, I was pretty sure that the intake manifold gasket had to be replaced. My normal mechanic recommended I bring it to a dealer and have them do a diagnostic on the car using their computer. He also checked the amount of time needed for this repair (5.5 hours). I brought my car into the Ken Garff Nissan service department and told them the issues. Ben Lutz told me he would run a 22 point inspection. I called the ne... read more
all I can say is HORRIBLE and I will never be back. misleading statements, outright lying, unethical contracts. All just a part of the experience at Ken Garff. Was told the vehicle was on an "extended test drive" and then was told I was not able to turn it back in, that I had purchased it. After being told that giving it back was "NO PROBLEM"
I purchased a used Rogue in May 2009. Everything was fine until I went to the F&I department with Carson Kraatz. Long story short, he added GAP insurance to my contract without telling me, and it was buried in the paperwork so it was difficult to find. When I made a second trip to the dealership to finalize my paperwork for my loan with an area credit union, Carson still didn't mention that he had added GAP insurance to my loan. That night, when I finally discovered it, he said it was required by the credit union. I called t... read more
Frequently asked questions about Ken Garff Nissan Salt Lake
How is Ken Garff Nissan Salt Lake rated?
Ken Garff Nissan Salt Lake has a 4.1 star rating with 2,671 reviews.
When is Ken Garff Nissan Salt Lake open?
Ken Garff Nissan Salt Lake is open now. It will close at 8:00 p.m.