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Ken Garff Nissan Salt Lake

4.1
  • Salt Lake City, UT

About this business

At Ken Garff Nissan Salt Lake you will find your favorite Nissan models at competitive prices. Take a test drive at our greater Salt Lake City Nissan dealership in the new Murano, Versa, Altima, Juke, Frontier and more. The Ken Garff Nissan Salt Lake sales people are ready to answer your questions about a particular model and find the Nissan in Salt Lake City that meets all of your expectations. For a large selection of new and used Nissan cars in Salt Lake City, visit our dealership today. 

Location details

777 S W Temple, Salt Lake City, UT, 84101, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.12,633 reviews
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birneyd's profile image
14 years ago

The reason why I have given Ken Garff Nissan of Salt Lake City such a poor review is for the following reason: fraud on behalf of the dealership and its employees. A mistake on the part of the employees, which could have been easily acknowledged and fixed, turned into a nightmare for myself when the employees refused to return money that was clearly owed to me. I have tried many times since purchasing my vehicle to have my money returned to me but Ken Garff Nissan as a whole will not comply or respond to my requests, no matt... read more

hiwayman's profile image
14 years ago

The dealership gave my son a new vehicle (Without my knowledge) before any papers were signed, (They sent them to me as I live outside Utah) When I received the papers I observed they had added in some undisclosed fees. My son took the car back and they charged him for the temp tag and 50 cents per mile. VERY deceptive business practices. They also attempted to gain my signature on a lease agreement that would have made ME the vehicle owner and sole lessee, although I had only agreed to be a co-signer. BUYER BEWARE!!! 

antikengarff's profile image
antikengarff 
14 years ago

I felt that this dealership was very dishonest and Phil Green imparticular was very misleading and has horrible public relation skills. The short temper and angry attitude made our buying experience one to never forget. Promoises made by the dealership as well as Phil Green were not kept, and overall, I would not recommend nor visit this dealership ever again for any reason. Afer the sale I recieved a call from customer service agent Heidi (unknown last name) and explained my buying experience as well as the very bad experie... read more

aaandersen's profile image
aaandersen 
15 years ago

I called Jason on the used Buick I was interested in and asked what kind of range he had to come off the listed price. I was considering driving 150+ miles and was not interested in driving for the listed price. He said he knew that the car ws going to auction the following Tuesday and that he was sure he could go down around 20% to get it moved before auction. I loaded up my three kids all ages under 5 to leave my house the next morning at 6:30AM to make this deal work. When I arrived, I was told that he had mistakenly spok... read more

333je's profile image
15 years ago

Horrible customer service. They flat out lied about a broken part, which they promised would be fixed two days after buying. After three weeks of calling, and never getting return calls, come to find out they never did order part in, and the service department had no idea what was wrong with it. Once the sale was over, the salesman, Sean, was completely unhelpful, and down right rude on the phone. Please don't shop here, and give honest, kind people your business instead. I know I will never be back, to this or any other Ken... read more

hitman87654's profile image
hitman87654 
15 years ago

I had a problem with my 2001 nissan altima gxe. after some research on-line and bringing it to my regular mechanic, I was pretty sure that the intake manifold gasket had to be replaced. My normal mechanic recommended I bring it to a dealer and have them do a diagnostic on the car using their computer. He also checked the amount of time needed for this repair (5.5 hours). I brought my car into the Ken Garff Nissan service department and told them the issues. Ben Lutz told me he would run a 22 point inspection. I called the ne... read more

tor391975's profile image
tor391975 
15 years ago

all I can say is HORRIBLE and I will never be back. misleading statements, outright lying, unethical contracts. All just a part of the experience at Ken Garff. Was told the vehicle was on an "extended test drive" and then was told I was not able to turn it back in, that I had purchased it. After being told that giving it back was "NO PROBLEM" 

kwm03160's profile image
15 years ago

I purchased a used Rogue in May 2009. Everything was fine until I went to the F&I department with Carson Kraatz. Long story short, he added GAP insurance to my contract without telling me, and it was buried in the paperwork so it was difficult to find. When I made a second trip to the dealership to finalize my paperwork for my loan with an area credit union, Carson still didn't mention that he had added GAP insurance to my loan. That night, when I finally discovered it, he said it was required by the credit union. I called t... read more

justen22's profile image
16 years ago

Okay this is on Ken Garff Buy Back Division saying they need your old car and they here is what they say you will receive 1 New Car Finance Rates as Low as 0% APR for 60 Months which is not true after u get doing the paper work they figure out a different way to do it saying the bank told them to do it that way and Number 2 discounts and rebates up to $ 15,000 off which is not true And number 3 they will bring out of state buyers will be on hand to ensure top dollar will be paid for your trade not true they have there same g... read more

Frequently asked questions about Ken Garff Nissan Salt Lake

How is Ken Garff Nissan Salt Lake rated?

Ken Garff Nissan Salt Lake has a 4.1 star rating with 2,633 reviews. 

When is Ken Garff Nissan Salt Lake open?

Ken Garff Nissan Salt Lake is closed now. It will open tomorrow at 9:00 a.m.