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Ken Garff Nissan Salt Lake

4.1
  • Salt Lake City, UT

About this business

At Ken Garff Nissan Salt Lake you will find your favorite Nissan models at competitive prices. Take a test drive at our greater Salt Lake City Nissan dealership in the new Murano, Versa, Altima, Juke, Frontier and more. The Ken Garff Nissan Salt Lake sales people are ready to answer your questions about a particular model and find the Nissan in Salt Lake City that meets all of your expectations. For a large selection of new and used Nissan cars in Salt Lake City, visit our dealership today. 

Location details

777 S W Temple, Salt Lake City, UT, 84101, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.12,633 reviews
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djamison987's profile image
djamison987 
11 years ago

Initially the vehicle we bought new from this dealership started having engine problems at 100,000 miles. We were always turned away. 15,000 miles later the engine seized and the reason given by their techs was impossible for several reasons, and i verified this other mechanics. This dealership then sidestepped the warranty they had sold us which was 200,000 miles and 10 years on the motor. Their reasoning was that we had done tires and suspension elsewhere than this dealership, after they had told us to do so. Overall we di... read more

antigarff's profile image
antigarff 
11 years ago

Ken Garff Nissan's slogan is "we hear you" which makes it even more disappointing that they insist on practices that live up to the worst stereotypes of used car sales because it means that they heat that they are unscrupulous and they don't care to do anything about it. After purchasing a used vehicle and having a list of repairs and additions to the vehicle written into the sale, it took months of arguing and providing copies of their own paperwork to get them to follow through with their promises. To complicate matters, t... read more

zerbear101's profile image
zerbear101 
12 years ago

I wrote a review earlier; had bad experience with Gen Garff Nissan of Salt Lake City; not making it clear on my loan. This was back in, I believe, late May? In going back to the dealership I was able to get the extraneous warranties off of the loan. However, this was over a month ago and the $1500+ has still not been refunded. My credit union says they have not received anything from Ken Garff (and I have never had problems with my credit union so I believe them). I gave Ken Garff Nissan of Salt Lake AMPLE time to get it ove... read more

ExtremelyDisgusted's profile image
ExtremelyDisgusted 
12 years ago

A friend of mine is moving out of the country and selling me her used Sonata. She didn't want to screw around with having to find a buyer and knew that I wanted a new car, so she got an offer from Ken Garff and then offered to sell it to me for $50 more. They had just recently looked the car over and found no problems with it, so I agreed to buy it. She brought it back in for one last check over, mentioned that she was going to sell to me instead of to them, and they suddenly found 4 "critical" problems totaling $1500 in rep... read more

fungirl13's profile image
fungirl13 
12 years ago

So we go to this dealer and get a great quote over the phone and we get there and they laughed and poked fun at us for trying to buy a new car that was like 18,000. They said that we were stupid for trying to get a new car because we were first time car buyers they were trying to sell us a used car that we didn't like and was also like $20,000. They were so mean and rude! We were there for over an hour and didn't get to test drive any cars because according to them we couldn't afford anything that they had! Horrible experien... read more

Leadmatt's profile image
12 years ago

They are the worst dealer ever they are great while you are buying the car but horrible when you have bought the car even rhett acts like he will help then backs out after he has your car got a week acting like he will take care of you he is a flat out crook and he and his team are great at selling cars that should be scraped sam in financing is real good at deception tactics he told me I could voluntarily repossess my car and get a new loan before it showed up on my credit report and he was all about ruining my credit to ge... read more

Rknowlton's profile image
Rknowlton 
12 years ago

My wife and I purchased a used vehicle from this dealer in December and in the following six months have had to replace the engine, the oil pump separately, the ball joints, the tires, and parts of the drivetrain. I stopped by to advise them of all the problems two different times and all they would say is, "you bought it as is". No offer for any assistance or help in repairing all that has gone wrong on the vehicle. There suggestion was to trade it back in to them, knowing we would be upside down on the loan, clearly, and t... read more

garykelson's profile image
garykelson 
14 years ago

This dealership was very rude. They told us we could not get what we wanted because our car was only worth the lowest kelly blue book value, however their vehicle was worth the highest kelly blue book value. They took their time getting us the price for the trade in value and we never could come to an agreement. I feel they didn't even try to come to an agreement. If they didn't get it exactly their way, then they didn't want the business. 

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thebossone 
14 years ago

I wish I were able to rate the interaction with my salesman, Jack Hart, separately from the rest of my experience. Jack did a great job. Also, Rhett Prows, the General Manager, was very helpful. But my experience with finance manager Carson Kraatz was incredibly disappointing. I will certainly never do business with him again. While he denies it, he told me bold-faced lies. If you are going to buy a car at any dealership, know that you will probably have to fight to have the window etching and extended warranty charges remov... read more

Frequently asked questions about Ken Garff Nissan Salt Lake

How is Ken Garff Nissan Salt Lake rated?

Ken Garff Nissan Salt Lake has a 4.1 star rating with 2,633 reviews. 

When is Ken Garff Nissan Salt Lake open?

Ken Garff Nissan Salt Lake is closed now. It will open tomorrow at 9:00 a.m.