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Kennihan Plumbing & Heating, Inc.
- Heating & Air Conditioning/HVAC
- Valencia, PA
About this business
Location details
530 Steiner Bridge Rd, Valencia, PA, 16059, United States
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Good service, Workman did a nice job. However, extremely expensive. $1600 just to replace a standard toilet?
Their pricing is about 4 times prevailing rates. I should have checked before setting up the appointment.
Kennihan was not the lowest cost contractor that Home Advisor suggested for my basement sewage backup issue. However, the following reasons are why I chose them: 1. They contacted me within 30 minutes of my search. 2. Scheduled service for early the next day. 3. Provided the names of their techs when I scheduled. 4. The techs messaged me 15 minutes before arrival. 5. The techs explained how they would clear the blockage and the cost. 6. Offered an optional service to use a camera to determine the overall condition of my sewe... read more
Business response:
We humbly thank you for the thoroughness of your review. We appreciate your notes and your time in writing this feedback. We certainly strive to serve our customers like in a professional manner. Thanks again!
Concern was expressed immediately at the time of install that ductwork from the unit was exposed to under the home. After several phone calls and emails over the course of 10 weeks, a technician was sent out. Then their admin person called with a ridiculous quote of $700 for less than 2 feet of ductwork to be covered? This is on top of an initial installation cost of $6,000. While it is a stand-alone system (not integrated with furnace) surely this level of pricing would allow for addressing the customers concern over expose... read more
They came out the day after they contacted me and did fixed my leak. Made sure nothing else was wrong with pipes before they left. Will definitely use them again.
Too expensive.
A $5.00 part was installed and it cost me $174.00
The customer service has an internal communication problem. I would get to talk to different people and have to explain my situation over again which was very frustrating. Their labor was extremely high for the guy being here no more than an hour. He shut my water off and I was told by my water company that he wasn't allowed to do that.
They were prompt to begin, but it went down hill after that. The $500. Water heater cost us over a thousand. The next day it started to leak. They came back after we called about it, and told us we needed $700. Dollars more to finish the task PLUS we also needed $2,000 more to replace some pipes and other misc. work. I guess they thought they would take further advantage of the seniors. Never again.
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How is Kennihan Plumbing & Heating, Inc. rated?
Kennihan Plumbing & Heating, Inc. has a 4.6 star rating with 868 reviews.
When is Kennihan Plumbing & Heating, Inc. open?
Kennihan Plumbing & Heating, Inc. is open now. It is open 24/7.