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Kenny Kent Chevrolet
- Car Dealers
- Evansville, IN
About this business
Location details
4600 Division Street, Evansville, IN, 47715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Much longer wait than first time
Business response:
We greatly appreciate your feedback about your recent visit with us. We understand that wait times can vary, and we recognize that your experience took longer than you expected compared to your previous visit. Your patience means a lot to us, and we're always working to improve our service efficiency. We're grateful that you chose Kenny Kent Chevrolet for your automotive needs and hope to provide you with a smoother experience during your next visit.
They need better customer service and organization! I checked out, they handed me my keys and said the car was right out the door. I went outside and the car was no where to be found. Went back in and they were clueless and said they would have to find it. Needless to say, it was never pulled up and was still in the back.
Business response:
We intend for every visit to be smooth, well-coordinated, and respectful of our customers' time. Situations like this highlight opportunities for us to strengthen how our team communicates and manages transitions during service visits. We appreciate feedback that helps guide those improvements. Please feel free to reach out to Phillip Timmons, Our Service Director 812-492-6918 if you'd like to discuss this further.
Salesman shared political views that I don't agree with. Really turned me off.
Business response:
We appreciate you sharing this feedback, as our intention is always to create a welcoming, respectful environment for everyone. We aim to keep interactions professional and focused on helping customers feel comfortable and supported throughout their visit. Your perspective is important to us, and we welcome the chance to better understand your experience. Please consider reaching out to Angie Sauer at angie_sauer@kennykent.com so we can listen and follow up appropriately.
Brought to you for issue. You couldn't find anything. Had the issue before I left the parking lot.
Business response:
Thank you for taking the time to share your experience. We understand how frustrating it can be when a concern continues after a visit, especially when it appears right away. Our team aims to thoroughly evaluate every vehicle, and feedback like this helps us reassess how we communicate findings and next steps. We would appreciate the opportunity to review this further and ensure your concerns are properly addressed. Please reach out to Phillip Timmons, Our Service Director at 812-492-6918.
Service could be more friendly!!!!!! All else good!!
Business response:
Thank you for your positive rating and honest feedback. We appreciate your input about making our service interactions more friendly and are glad everything else met your expectations. Your feedback helps us improve, and we appreciate you choosing Kenny Kent Chevrolet.
I wasn't there on 11/14 but I keep getting notifications about service I received
Business response:
Thank you for bringing this to our attention. We understand how confusing and inconvenient it is to receive service notifications for an appointment you didn't have. We'd be glad to review your account and ensure everything is updated correctly. Please reach out to Phillip Timmons, Our Service Director 812-492-6918, and we'll help get this sorted out
Told it would take 1 hour. Was there 3 and missed work. Confused me on which key was the new one and the old key that was fine before now seems to have issues. Every time I go to Kenny Kent for service they either don't fix the problem after stringing me along or potentially make it worse
Business response:
Thank you for sharing your experience with us. We're sorry to hear about the delay and the concerns regarding your recent visit. We'd like the chance to review what happened and ensure your concerns are properly addressed. Please reach out to Phillip Timmons, Our Service Director 812-492-6918, and we'll be glad to assist further.
Tire changing machine was down and unable to have new tires put on while i was there having my oil changed, I had called ahead to order them. Will have to make another trip there to have them put on.
I got what I wanted out of my car. When I asked about the windshield being fixed and the tire sensor being replaced and touch up paint I was told he would check on paint and get a price on a new tire sensor. He couldn't do anything about the windshield because of what they gave me for my trade in. I still have not gotten a confirmation on the touch up paint and I had all the tire sensors replaced at my cost .
Frequently asked questions about Kenny Kent Chevrolet
How is Kenny Kent Chevrolet rated?
Kenny Kent Chevrolet has a 4.4 star rating with 3,128 reviews.
When is Kenny Kent Chevrolet open?
Kenny Kent Chevrolet is closed now. It will open tomorrow at 9:00 a.m.