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Kenny Kent Chevrolet
- Car Dealers
- Evansville, IN
About this business
Location details
4600 Division Street, Evansville, IN, 47715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Used shuttle service after texting to be picked up no one had shown after 40 minutes. Called number no answer, called parts area they answered were nice went to tell service. 15 minutes later was called said person was on another shuttles d hadn't returned. 20 minutes later was picked up. No other names on log sheet under mine. No one ever texted me my truck was finished after 10 minutes from being back I didn't see my truck anywhere so I asked. Was handed a bill and told he would have to go around and get my truck. The truc... read more
Horrible. 14 months later and truck is still not fixed properly. Not to mention they did not fasten part of my front bumper back on properly so it blew off on the highway and wa destroyed. I have called and left several messages and have not received a call back. I would recommend going someplace else to get service or purchase a vehicle. Horrible
The low rating is because, First time they had this vehicle. I asked for my oil to be changed. But I got a long list of recomended emergency fluid changes like, brake fluid line cleaning, etc. But they still did not change my oil. Souch a simple service request, but thier system got in the way.. No I didn't do the so called emergency fluid changes, and I changed my own oil..
Bad customer service 2 times. I do not recommend. I did not buy a car from here.
Business response:
We take your feedback seriously and would like the opportunity to address your concerns directly. Please contact Phillip Timmons, our Service Director, at 812-492-6918. Your feedback is important to us, and we appreciate the chance to improve.
The long wait when I was told it wouldn't take long. 2.5 hrs just to get an idea of what repair was needed. I was told about 0.5 hr so I waited
Business response:
Thank you for sharing your feedback! We apologize for the extended wait time. We aim to provide accurate estimates for service times, and we understand how frustrating it can be when those expectations aren't met. Your time is valuable, and we will work to improve in this area. If you have any further concerns or questions, please don't hesitate to reach out to us. We appreciate your business and hope to serve you more efficiently in the future!
Made appointment 2 weeks ahead of time and was still there 2 hours causing me to miss another appointment.
Business response:
Thank you for sharing your experience. We understand how valuable your time is, and we apologize for the delay you encountered. To address your concerns and ensure we can improve your future visits, please reach out to Phillip Timmons, our Service Director, at 812-492-6918. We appreciate your feedback and look forward to working with you to resolve this issue.
Very unprofessional and lack of communication. Overcharged and wasn't clear on the pricing of the work done.
Business response:
We strive to provide transparent and professional service, and we regret that your experience did not reflect this. To address your concerns regarding pricing and communication, we encourage you to contact Phillip Timmons, our Service Director, at 812-492-6918. He will be happy to discuss the details of your service and work with you to resolve the matter.
Will not fix my truck I have a warranty and no one will ever call me back
Business response:
Thank you for your feedback regarding your truck service. We understand your concerns about the warranty and communication. Please reach out to Phillip Timmons, Our Service Director, at 812-492-6918 for assistance with your situation.
There's too much to mention. Basically, several lies and the wait was extremely long because of the lies. I've been doing business here for more years than I can count but this was the last time I buy here.
Business response:
We're truly sorry to hear about your recent experience with us. We understand your frustration, and it's disappointing to know that we did not meet the high standards you've come to expect over the years. It's important to us to address any concerns you have and to ensure this situation is resolved properly. Please reach out to Phillip Timmons, our Service Director, at 812-492-6918, and he will look into this matter for you. We value your long-standing business and hope we can turn this situation around.
Frequently asked questions about Kenny Kent Chevrolet
How is Kenny Kent Chevrolet rated?
Kenny Kent Chevrolet has a 4.4 star rating with 3,128 reviews.
When is Kenny Kent Chevrolet open?
Kenny Kent Chevrolet is closed now. It will open tomorrow at 9:00 a.m.