This profile has been claimed by the business owner or representative.
Kenny Kent Chevrolet
- Car Dealers
- Evansville, IN
About this business
Location details
4600 Division Street, Evansville, IN, 47715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was great service people were great just want my truck fixed I have nothing but trouble with it since I bought it.. just need to get it o In to service to get it right and get a loaner car
Business response:
Thank you for taking the time to share your feedback. We're pleased to hear that you found our service people to be great and that your overall experience was positive. We understand your frustration and want to assure you that we're committed to resolving these problems. Please contact our Service Director, Phillip Timmons, at 812-492-6918 so we can address your concerns promptly and get your truck back in top condition.
The problem isn't resolved the tire pressure system is still lighting
Business response:
We appreciate you bringing this to our attention and apologize that your tire pressure system issue hasn't been resolved. Your satisfaction is important to us, and we'd like the opportunity to address this further. Please reach out to Phillip Timmons, our Service Director, at 812-492-6918 so we can work toward a solution.
The purchase of the truck was fine, but the follow up of the purchase has been very disappointing. I have been trying to contact our salesman on a couple of items that were in the deal of purchase. I bought the truck two weeks ago and have been trying to contact the salesman, Jesse Carpenter. I have called three times and still waiting for a call back.
Business response:
We apologize for the disappointing follow-up experience you've had after your truck purchase. It's concerning to hear that you have been unable to reach your salesman despite multiple attempts, and we understand how important effective communication is. To ensure your concerns are addressed promptly, please reach out to Angie Sauer at angie_sauer@kennykent.com. She will be able to assist you with the items related to your purchase and help facilitate better communication moving forward. Thank you for bringing this to our att... read more
After spending $1600 it Did not fix my issue
Business response:
Thank you for sharing your feedback. Your experience is important to us, and we'd like the opportunity to make things right. Please reach out to Phillip Timmons, our Service Director, at 812-492-6918 so we can better understand the situation and work toward a resolution. We value your trust and hope to address your concerns promptly.
Didn't seem like the sales guy wanted to sell the car. Seemed like he just wanted to go home.
Business response:
Thank you for your feedback. We sincerely apologize for the experience you had with our sales team. It's troubling to hear that you felt the sales representative was not fully engaged in helping you, and we appreciate you bringing this to our attention. Your satisfaction is very important to us, and we want to ensure that all our customers receive the level of service they deserve. To address your concerns directly, we encourage you to reach out to Angie Sauer at angie_sauer@kennykent.com. She will be more than happy to disc... read more
Didn't check air in my tire's even after I ask them to
Business response:
Thank you for your feedback. We apologize for the oversight in not checking the air in your tires as requested. This is not the standard of service we strive for, and we appreciate you bringing it to our attention. We would love the opportunity to address this and ensure a more thorough experience during your next visit. We hope to serve you better in the future.
My apt. Was 9am for an oil change & tire rotation I told him I was staying, I thought I saw my car being parked outside at 10:29 then Rayan called me at 10:28 about some filters being replaced. Finally at 11:14 I texted him about my car. Needless to say I will not be back
Business response:
Thank you for sharing your experience. We regret that your recent visit did not meet your expectations and understand how frustrating it must have been to experience delays during what should have been a straightforward service appointment. Timely communication and efficiency are essential, and it's clear we did not deliver in this instance. Your feedback highlights areas where we need to improve, and we are committed to addressing these concerns. We would appreciate the opportunity to discuss this further and work toward ma... read more
Appointment was set at 1030AM in a weekday for a drive train issue and an oil change. I did not get an update until close to 3PM, after I went to ask about it. It was at that time it was taken for a test drive, diagnosed, and finally brought in for the oil change. I sat at the dealership for about 6 hours for them to diagnose, order a part, and do an oil change. I've still got to go back for the actual repair (3 and a half weeks later) and I'm nervous of how it's going to go.
Business response:
Thank you for sharing your experience with us. We sincerely apologize for the delay and lack of communication during your visit. We understand how frustrating it can be to wait for an extended period, and we regret that you had to spend so much time in the dealership without timely updates. Your concerns about the upcoming repair are important to us, and we'd like to address them directly. Please contact Phillip Timmons, our Service Director, at 812-492-6918, and he will work with you to ensure the next steps are handled mor... read more
It was not serviced on this date!!
Business response:
Thank you for bringing this to our attention. We have confirmed that your last service was completed on 10/15/2024. We apologize for any confusion caused by the delayed system communication. If you have any further questions or need assistance, please don't hesitate to contact our Service Department. We truly appreciate your continued business.
Frequently asked questions about Kenny Kent Chevrolet
How is Kenny Kent Chevrolet rated?
Kenny Kent Chevrolet has a 4.4 star rating with 3,128 reviews.
When is Kenny Kent Chevrolet open?
Kenny Kent Chevrolet is closed now. It will open tomorrow at 9:00 a.m.