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Kenny Kent Lexus
- Car Dealers
- Evansville, IN
About this business
Location details
5600 Division Street, Evansville, IN, 47715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I always have a good experience getting my Lexus serviced, however I would have liked to have been told what is customary at the 60k mile service and have the chance to decline some of the items on the list. For example the wipers being replaced. I didn’t think they needed to be changed out just yet and had I been given the choice would have declined. This would have saved me $100. Next time I will know to ask if the service will be more than tue standard oil chg and tire rotation.
Business response:
Thank you for sharing your feedback, Tara. We’re glad you had a good experience, and we understand your concern about being informed of service details upfront. We’ll make sure to improve our communication in the future. We look forward to serving you again at Kenny Kent Lexus! Safe travels!
From start to finish, Jessica was most helpful. After I called and described the situation, Jessica scheduled an appointment and made sure I understood exactly what would take place. She communicated well, and she worked professionally and brilliantly with me. She was dedicated and concerned all the way.
Business response:
It's fantastic to hear that Jessica provided such a helpful and professional experience from start to finish. We can't wait to share this with her. Here’s to smooth rides ahead, from all of us at Kenny Kent Lexus. Safe travels!
From the receptionist to Tyler Logsdon, a Lexus Service Advisor, and the maintenance crew they were all professional, kind, and accommodating to my needs. Great job!
Business response:
Cynthia, it's fantastic to hear that our team made your experience seamless and enjoyable from start to finish. Thank you for choosing Kenny Kent Lexus and for sharing your feedback! We will pass along your kudos to Tyler and the team.
I love the service and the convenience of having my car picked up and brought back to me. I can get more done without the waiting
Business response:
Ruthie, we’re glad to hear that you love our convenient service at Kenny Kent Lexus. It's our pleasure to make things easy for you. Drive safely!
Always get impeccable treatment. Never want to own another brand vehicle, they take such good care of their customers!
Business response:
Thank you for sharing your feedback! We are happy to hear our team always goes above and beyond to assist you and make your experience excellent. We truly appreciate your business with us at Kenny Kent Lexus. We look forward to seeing you next time.
Only complaint was routine service took 2 hours. Quoted 1 hr @ check in. Otherwise as always, great Lexus service
Business response:
Thank you for your business and feedback, Kaye! We apologize for any delays during your last visit. We hope to show you speedier service next time. Safe travels from all of us at Kenny Kent Lexus!
The service representative was very helpful and treated us very well. The waiting area was very pleasant.
Business response:
Thank you for choosing Kenny Kent Lexus! We're glad you enjoyed our service and waiting area. We look forward to helping you again! Safe travels!
Service consultant was friendly and professional. She accommodated my request for an oil change that was added to my service.
Business response:
We love hearing that our team went the extra mile to assist you, and we’ll be sure to share your feedback with our team. Thank you for choosing Kenny Kent Lexus and for sharing your experience. We look forward to serving you again in the future!
Had vehicle ready when they said it would be ready, Very good complimentary wash and interior cleaning for as dirty as it was.
Business response:
We're delighted we could meet your expectations and have your vehicle ready on time. It's also fantastic to hear you appreciated our complimentary wash and interior cleaning. Thank you for choosing Kenny Kent Lexus! Safe travels!
Frequently asked questions about Kenny Kent Lexus
How is Kenny Kent Lexus rated?
Kenny Kent Lexus has a 4.6 star rating with 514 reviews.
When is Kenny Kent Lexus open?
Kenny Kent Lexus is closed now. It will open tomorrow at 8:30 a.m.