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10740 Nall Ave, Suite 115, Leawood, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
We want to express our sincere gratitude for the outstanding service you and Amanda provided throughout the loan process. Your professionalism, clear communication, and prompt assistance made the entire experience smooth and stress free. Thank you again to you and your team!!
Business response:
I'm thrilled to hear that your experience with our team at Mutual of Omaha Mortgage was smooth and stress free, Thinh. We strive to provide professional service while keeping our communication clear and prompt. It's wonderful to know we were able to meet those standards during your loan process. Thank you for your kind words and excellent rating, they truly mean a lot. We look forward to any further opportunities to assist you. - Kim Shuey.
Verified by Mutual of Omaha Mortgage
Great experience. Very responsive.
Business response:
I'm thrilled to hear that you had a great experience, Christopher! Your positive feedback is greatly appreciated. It was my pleasure to assist you and your responsiveness made my job easier. Thank you for choosing Mutual of Omaha Mortgage. Don't hesitate to reach out if you need anything in the future.
Verified by Mutual of Omaha Mortgage
Kim was great. Responsive and efficient. Would recommend to any friends & family.
Business response:
Thank you so much for your kind words, Renjie. I'm delighted to hear that you had such a positive experience with me at Mutual of Omaha Mortgage. Your recommendation means a lot to me. I'm here to help any time you, your friends, or your family need assistance. Thanks again for taking the time to share your feedback.
Verified by Mutual of Omaha Mortgage
Kim is very customer-centric and provides a very open communication experience throughout the process. I felt supported and in-known at all points of the refinancing process.
Business response:
I'm truly touched by your kind words, Joseph. Customer satisfaction is always my top priority, and I'm glad to hear that you felt supported throughout the refinancing process. I strive to ensure open communication at all times and it's wonderful you noticed it. Your review truly made my day! If you ever need further assistance, don't hesitate to contact me at Mutual of Omaha Mortgage. Thanks for taking the time to share your positive experience.
Verified by Mutual of Omaha Mortgage
Super responsive and very helpful!
Business response:
I'm thrilled to hear that you found my service super responsive and very helpful, Heather! Your satisfaction is my top priority, so your kind words mean a lot to me. Thank you for trusting me and Mutual of Omaha Mortgage with your needs. If you have any other questions or need assistance in the future, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
More feedback from the rest of your crew. Kim always replied, but not others
Business response:
Absolutely, Tammy. Thank you for your high rating and your feedback. I understand the importance of timely communication and will work on ensuring the rest of my team at Mutual of Omaha Mortgage is as responsive as I am. Your satisfaction is our top priority. Thank you for bringing this to my attention.
Verified by Mutual of Omaha Mortgage
Kim and team were helpful and very responsive in moving the process along
Business response:
I'm thrilled to hear that you found the process to be smooth and efficient, Daniel. It was a joy to assist you and I strive to provide responsive, helpful service every step of the way. Your positive feedback means a lot to me and the rest of the team here at Mutual of Omaha Mortgage. Thank you for taking the time to leave such a glowing review.
Verified by Mutual of Omaha Mortgage
Fantastic Communication
Business response:
I'm thrilled to hear that you had such a positive experience, Cole! Communication is key in our line of work, so I'm glad I could provide that for you. Your feedback is highly appreciated and will help us continue to deliver top-notch service at Mutual of Omaha Mortgage. Thank you for taking the time to write a review and for your 5-star rating. If you ever need any further support, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Kim was very helpful, patient and transparent throughout the whole process.
Business response:
I'm thrilled to hear such kind words, Moheb! It was a pleasure to provide you with a transparent and patient service throughout the process. Your satisfaction is my priority and I'm glad to know that you had a positive experience with Mutual of Omaha Mortgage. Thank you for the 5-star rating! Always here if you need anything in the future.
Kim Shuey of Mutual of Omaha Mortgage has a 4.8 star rating with 740 reviews.
Kim Shuey of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.