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Klaus Roofing Systems of Oregon
- Roofing
- Eugene, OR
About this business
Location details
3922 W 1st Ave Eugene, OR, Eugene, OR, 97402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
the 2 guys who were here and on the last day had a young lady come and assist, they were so quite we did not hardly know they were here . kept me appraised step by step and cleaned up after themselves better than my own standard great job!!!
Business response:
Hello Larry: Thank you for this nice review! Your insulation crew was happy to quietly help you make your home more comfortable, and then to clean up after they were done. Do tell family and friends about our insulation services from the attic to the crawl space.
Staff was attentive and friendly. The men who removed our messy insulation under the house did so with a smile then stated "We get to spray in superior insulation to make your homer more comfortable". Work was coordinated with Scott Law of All Natural Pest Elimination who also speaks highly of Josh Lowe's Dr. Energy Saver. - Shannon
Business response:
Hello Shannon: Thank you for this nice review; it is much appreciated! At Josh Lowe's our motto is "We Fix Uncomfortable Homes! Our crew was glad to do that for you. We do hope you will tell friends and family about us.
I?d buy stock in this company. They where a pleasure to hire. Despite mechanical breakdown of their spray foam truck, they were back the next day and I never felt they weren?t doing everything possible to complete the job. All their employees were polite and respectful young men. I was impressed not by the fact there were setbacks but how they handled them. Mid afternoon additional crew would show up to finish the job. They let me know daily what was going to happen and when. If you need the services they provide you can?t g... read more
Business response:
Hello Kenneth: Thank you so much for this review! At Josh Lowe?s Dr. Energy Saver, each of our insulation teams works hard to complete each job on time; we appreciate your kindness in understanding about the truck! Our General Manager will share your review to give your team the kudos they deserve. Do please tell friends and family about us, too.
They were hard workers and kept their appointments. We especially appreciated that they called when they were on their way and usually showed up with minutes of their ETA. Value rating is for the cost which was way higher than I was looking for. The other contractors who made estimate appointments never showed up so we were stuck paying more than we wanted to because we had to get the work done.
Business response:
Hello Colin: Thank you for this review. It is too bad that you were unable to get other estimates to compare costs, as clients tell us we are reasonably priced for the work done. Everyone here works hard to keep appointments and do what we say we will do, so we are glad it shows!
It was a pleasure dealing with this company from beginning to end. I originally called for an energy audit to find out why the front rooms in the house I just bought were always so cold and drafty. Their rep, Steve, inspected my attic and crawl space and showed me pictures on his phone that showed the lack of insulation in the attic - including a giant hole from an outside wall that was hollow and opened into the attic. The crew who came to do the work kept me informed of their arrival time (they came from Eugene) and did a ... read more
Business response:
Hello Marne: Thank you so much for this review--we will share this with Steve and the whole Josh Lowe's Dr. Energy Saver insulation crew! Thoroughly inspecting a home and then educating our customers on what is going on in the home are priorities for us. Our crews pride themselves on their work, so they will be glad to hear it was noticed, and that it has made the livability of your home much improved. Do please tell family and friends about our insulation services.
Job now complete and it looks great. The greatest compliment came today from a plumber working under my house. He said, "your crawlspace is so nice and clean, I could eat down there." JL Dr. Energy Saver did a very good job.
Business response:
Hello Ampy: Thank you for letting us know the nice words the plumber said about the crawl space! Our crews pride themselves on doing quality work. We hope you will refer friends and family to us.
Their Sales Rep, Garrett, did a great job of informing us of the advantages of using their service. Cameron, the foreman, and his team Mark and Mike were courteous, worked hard, cleaned up at the end of each work day, and went beyond the call of duty to help us and to complete the job. We highly recommend their service.
Business response:
Hi Joe: Thank you for this great review of your insulation team and your sales rep. Your review lists all of the values we at Josh Lowe?s Dr. Energy Saver strive to achieve! Do please think of us if you need windows replaced, and do please tell friends and family about our insulation services. Again, thank you.
There wass some miscommunicationboth between my client and the estimator, and between the estimator and his crew, but they are compensating for the issues that arose with the next phase of the project.
Business response:
Hello: Thank you for the review. We would like to extend to you our most sincere apologies regarding the miscommunication. We have a high standard of quality and this should not have happened. If you would like to discuss this further with our General Manager, do call us at 541-485-2282. Thank you!
Frequently asked questions about Klaus Roofing Systems of Oregon
How is Klaus Roofing Systems of Oregon rated?
Klaus Roofing Systems of Oregon has a 4.6 star rating with 73 reviews.
When is Klaus Roofing Systems of Oregon open?
Klaus Roofing Systems of Oregon is open now. It will close at 5:00 p.m.