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L3 Oasis Hotel
- Hotels
- Palm Springs, CA
About this business
Location details
2000 N Palm Canyon Dr, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 11:00 p.m. | |
| Tue | 7:30 a.m. to 11:00 p.m. | |
| Wed | 7:30 a.m. to 11:00 p.m. | |
| Thu | 7:30 a.m. to 11:00 p.m. | |
| Fri | 7:30 a.m. to 11:00 p.m. | |
| Sat | 7:30 a.m. to 11:00 p.m. | |
| Sun | 7:30 a.m. to 11:00 p.m. |
Don’t stay here. The tub wouldn’t drain, asks to fix and wasn’t fixed
Business response:
Our apologies, we will look more into the situation. Again our apologies and thank you for making us aware of the issue.
It’s a place that I do not think I will go back The hotel looks a lot different from the pictures posted on Booking.com. A little scary in a way. No safe, no microwave. No body to check me out at 7 in the morning. Need to wait till 7:30. The cleaning lady is very friendly
Business response:
Thank you for the review.
Major plumbing problems in the hotel with raw sewage in my bathtub and lobby dripping nasty water I could not even take a shower the second night as the repairman banged on my door to tell me to stop. I went out for dinner and came back and had raw sewage and feces filling my bathtub. (See photos) No offer to reimburse me just to switch to another room Nasty situation. Nothing.
Business response:
Our apologies for the inconvenience, please contact the hotel so we can make this right.
Great place but office manager needs better interactions Gym need more supplies . I have asked twice with no response 2 pools 2 hotvtubs
Not a fun experience Run down and only 1 spa working with no house keeping or even a possibility of getting a spoon to make coffee or a kettle to make tea. Not much, very run down
Business response:
Our apologies fort he inconvenience, we do have housekeeping service it is offered upon request, the cutlery we have in the lobby near our complimentary coffee and tea station that is open from 7:30am-11:00pm. We'd love to make this right! Thank you for the review, we appreciate it and you! See you soon!
In general not bad ( cleaning 100% stuff 100% location 100% ) The shower not really warm or hot , the AC not really good and the system of check in have to block insurance 100-250$ for just one night even not mentioned in booking not really good when it’s international bank card and have med budgeting The room perfect I can book again after three things should changed
Business response:
Thank you for your feedback and for saying the room was perfect. We’re glad you would consider booking again. We’re sorry to hear about the issues you experienced with the shower temperature and the air conditioning. Your comments have been shared with our maintenance team so we can improve this for future guests. Regarding the security deposit, this is a temporary authorization required by our property policy and is usually released after check-out. We understand that this can be inconvenient, especially for international c... read more
Bad
Een nachtmerrie. Nacht lawaai . Luidruchtige frigo deze hebben we afgekoppeld voor de nacht. Niet kunnen slapen door luidrichtingen buren . S’nachts niemand bereikbaar aan de balie . Enkel nachtwaker . Wakker gemaakt door de politie die een gewapende inval heeft gedaan op de kamer naast ons waarschijnlijk na ander klachten . Bij het uitchecken aan de receptie gemeld sorry U had onze nachtwaker moeten contacteren hij had deze mensen onmiddellijk verwijderd van het Hotel wij zijn de hoogte van geluidsoverlast. En over de polit... read more
Business response:
We sincerely apologize for the disturbances and frustration you encountered during your stay. This is certainly not the level of comfort, safety, or service we strive to provide our guests.
Bad Terrible costumer service we are still waiting on a refund on a “security deposit” and no one answers. Room was clean
Business response:
We’re glad to hear that the room was clean, but we are very sorry to learn about your experience regarding the security deposit and the lack of response. This is certainly not the level of customer service we aim to provide, and we understand how frustrating it can be to wait for a refund without clear communication. We apologize for the inconvenience and would like to look into this matter promptly. Please contact our management team directly with your reservation details so we can assist you and resolve this as quickly as ... read more
Frequently asked questions about L3 Oasis Hotel
How is L3 Oasis Hotel rated?
L3 Oasis Hotel has a 4 star rating with 3,227 reviews.
When is L3 Oasis Hotel open?
L3 Oasis Hotel is closed now. It will open at 7:30 a.m.