This profile has been claimed by the business owner or representative.
L3 Oasis Hotel
- Hotels
- Palm Springs, CA
About this business
Location details
2000 N Palm Canyon Dr, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 11:00 p.m. | |
| Tue | 7:30 a.m. to 11:00 p.m. | |
| Wed | 7:30 a.m. to 11:00 p.m. | |
| Thu | 7:30 a.m. to 11:00 p.m. | |
| Fri | 7:30 a.m. to 11:00 p.m. | |
| Sat | 7:30 a.m. to 11:00 p.m. | |
| Sun | 7:30 a.m. to 11:00 p.m. |
Nicht schlecht Hellhörige Zimmer, nicht genug Liegen am Pool, konfuse Rezeption
Business response:
Dear Marcia, Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience did not fully meet your expectations. We regret that you found the rooms to be noisy and that there were not enough loungers available at the pool. Your comments will be shared with our team as we continue to work on improving the overall guest experience. We also noticed your mention of a confusing reception. We would truly appreciate it if you could provide more details about your interaction with the front ... read more
If you need something “cheap” and don’t care too much where your staying this is perfect but you can find better for a f The outside doesn’t look appealing but it’s not bad at all. But for the price we paid you can definitely get a better hotel in downtown like the Palm mountain that one is gorgeous we stayed there the second night. I also did not like the bed situation it was very cheap looking and bed aren’t connected to the wall it’s just a cheap box spring and a very small bed that seemed like it was a full size. The poo... read more
When I booked I wasn’t sure of the location but now I know that it’s probably one of the oldest hotels in the area the s The pools were great except that they had a lot of debris from the palm trees, A/C unit was very noisy, their was no table or chairs in the rooms, pillows were lumpy, mattress was in bad shape, no closet and minimal drawers space Clean, staff was very helpful, the two big pools and two spas
Business response:
Dear Larry, Thank you for taking the time to share your feedback. We are glad to hear that you found our staff helpful and enjoyed the spacious pools and spas. We truly appreciate your comments about the room amenities and comfort, we are sorry to hear that aspects such as the A/C noise, pillows, and mattress did not meet expectations. Your input is valuable and has been shared with our team to help guide future improvements. Regarding the pool cleanliness, you're absolutely right to expect a pristine swimming environment. W... read more
Bad
Poor No water fill up anywhere!! It’s 110 degrees and they sell you $8 waters. That’s insane
Business response:
We understand how important staying hydrated is, especially during the summer months here in Palm Springs. As part of our standard welcome, we provide complimentary bottled water in your room at check-in. Additional bottles are available for purchase at our snack area, as noted on signage throughout the property. Regarding the pricing, it sounds like there may have been a misunderstanding, our bottled water is available for $1.50, not $8. As for the 110-degree temperatures, we completely understand how intense it can feel, t... read more
Never going back there No elevator, cockroach in the room, lady at the front desk was rude and confrontational ( I went to tell her about the cockroach and she proceeded to tell me that they’re a part of desert living), they only service the room if you request it before 11am otherwise no room service, lobby open only 7:30am to 11pm… Salt water pool
Business response:
Dear Mounia, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We would like to clarify that details about our housekeeping service, including the need to request service before 11:00 AM, are clearly outlined in the welcome letter provided in every guest room. Our lobby hours (7:30 AM to 11:00 PM) are also accurately listed on all major online travel agency (OTA) platforms, as is the fact that our property does not have an elevator. Regarding the i... read more
Affordable for a quick stay but the pool needs a deep cleaning The property was dirty. The floors had bird droppings everywhere. The pool was dirty full of trees debri, Hair and flies. It was gross. I could not even swim. It was affordable inconvenience. The rooms were clean, and spacious.
Business response:
Dear Christina, Thank you for sharing your experience with us. We're glad to hear you found the rooms clean, spacious, and the stay affordable. However, we’re very sorry to learn that the condition of the common areas, particularly the pool and surrounding property, did not meet your expectations. Maintaining cleanliness in our outdoor areas can indeed be challenging during periods of windy weather, as it brings unexpected debris, leaves, and unfortunately even bird activity. That said, we fully agree that this is not an exc... read more
Good location, pool is nice. The alarm was set for 6am our first morning. One of the spas was not working and was dirty. It did not look like the tub was usable in the room, and the bed frames slid across the floor, I'm not sure if they were broken or screws loose? I went to put to the 'do not disturb 'sign up at night but when I opened the room door an alarm went off outside our room. It made it seem like we couldn't leave for an emergency. Ac worked but was very noisy Good location, pool
Business response:
Dear Tyler, Thank you for taking the time to share your feedback with us. We are glad to hear you enjoyed our location and had a chance to use the pool. However, we’re truly sorry that several aspects of your stay did not meet expectations. The unexpected alarm on your first morning and again when using the door at night must have been frustrating, we apologize for the inconvenience and the disruption it caused. We’re also sorry to hear about the condition of the spa, tub, and bed frame in your room, as well as the noisy air... read more
Nicht zu empfehlen! Das Zimmer sieht nicht so gemütlich aus wie auf den Bildern, die Betten waren unbequem und man hat sich einfach total unwohl gefühlt weil es teilweise dreckig war. Für den Preis kann ich es überhaupt nicht empfehlen. Es war eher ein Motel anstatt Hotel. Lage war ok, der Whirlpool war warm aber dreckig
Business response:
Dear Jennifer, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We regret that the cleanliness of the hot tub and room did not reflect the standards we strive to uphold. Your comments have been shared with our housekeeping and maintenance teams to ensure these concerns are promptly addressed. We also apologize that the room appearance and comfort did not align with what you expected from the photos, we understand how important that is when choosin... read more
Frequently asked questions about L3 Oasis Hotel
How is L3 Oasis Hotel rated?
L3 Oasis Hotel has a 4 star rating with 3,227 reviews.
When is L3 Oasis Hotel open?
L3 Oasis Hotel is open now. It will close at 11:00 p.m.