La La Land Kind Cafe

Courtney F. 

on Yelp

5 months ago

Complete gimmick of a cafe. Please people, just because something is aesthetic does not make it good. I will be totally transparent and say this was from a few months back and I only just now remembered to review it but dang, this was a level of awful that would be hard to forget. Clearly all the money for this place is spent on staging rather than the menu. As someone who loves matcha and has been ordering or making them homemade for over a decade this is one of the worst I've ever had. Sickeningly sweet and so expensive fo... read more

Tanner B. 

on Yelp

5 months ago

Good coffee and usually good food but the service just isn't the best. Sometimes the food quality lacks as well. Always feels like things are falling through the cracks because everyone is moving so quickly. I imagine they simply just don't have enough staff. At any location. Makes it impossible to ask for help when there's a problem and if you do, it feels like you're intruding and ruining their flow. I think La La needs to slow down and hire more people across all locations. The quality and service are suffering. 

Amy H. 

on Yelp

6 months ago

4 stars for the coffee, but 2 stars for how staff handled this situation. I get matcha there quite a bit. I have gotten the same drink there multiple times. My latest visit had me getting the same drink, but it was off - it was missing something. Tastes nothing like it always has. I went up to the cashier and she said, "sure let us remake this for you", but wouldn't do it for free. She insisted I pay. At this point I have to run to work so I was forced to give in because I am out of time. Apparently no manager was available.... read more

Jordan H. 

on Yelp

6 months ago

I placed an order online as the hours said they were still open and it went through. I show up at the door and see the staff working on closing the shop up. The manager just told me they were unable to make my drink and just offered me a free drink for another day. He was nice about the situation and apologized for the inconvenience. I can't get my money back right away and now have to dispute the charge with my bank which could take a few days. I didn't appreciate being laughed at by the two girls behind the counter when th... read more

Carolyn H. 

on Yelp

7 months ago

The overall era was very cute and I was excited to get my matcha but the servers were very rude and side-eyed me while I ordered. Didn't see anywhere stating they didn't take cash and the cashier looked at me like I was trash when I held out cash to buy my drink. Did not hold up to the "kind" in the name of the store. 

Ella K. 

on Yelp

7 months ago

This place lowkey sucks. Ordered two drinks, took 45 minutes to get them out. Workers were super friendly and nice on the bright side. Ambiance feels very sterile, kind of gives Pinterest hospital. Also the price was outrageously expensive. I wouldn't go here again - don't believe everything you see on Tik Tok. 

Gianna M. 

on Yelp

7 months ago

The coffee in this place is honestly fantastic and so is the ambience. However, the workers were so rude and dismissive. We came in and the line was long which is expected and totally fine, and there was a mom with kids in front of us and two cashiers open. One cashier left without saying that she was not coming back to the mom, so the mom sat there waiting for her to come back. In the meantime, the other cashier opened up and took the third person in line instead of the first (the mom with her kids). When we said something ... read more

Andy S. 

on Yelp

7 months ago

my pup and i went for the grand opening and my dog got a pupcup. he threw up almost immediately after and had to go to the vet. all of my attempts to contact la la land kind cafe were ignored (i only wanted to see what was in the pup cup bc it was a tan color). super disappointed we were literally ignored especially regarding a matter such as this. thank god my pup was fine after an expensive vet visit, but can't honestly recommend this location after this experience. 

Nicole N. 

on Yelp

7 months ago

Overpriced, bad service, and slow. I was excited to see them come to town and I finally made it in. I paid $12 for a simple avo toast that took 15 minutes. 6 people were standing around talking to the district manager who was drinking behind the counter. Not one person said hi, thank you, or smiled. The place was filthy and run down already. I'll stick to my consistent Starbucks.