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La Quinta by Wyndham Denver Englewood Tech Center
- Hospitality
- Greenwood Village, CO
About this business
Location details
9009 E Arapahoe Rd, Greenwood Village, CO, 80112, United States
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Business response:
Your feedback is important, and we’re always striving to enhance our guests' stays. If there’s anything specific we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon
The cable and TV was out for at least 24 hours. When I asked to switch rooms, they tried to give me a downgrade and told me that I will have to pay an extra amount if I wanted to be in an upgraded room the one I had already reserved.
Business response:
Thank you for sharing your experience. We sincerely apologize for the inconvenience caused by the cable and TV outage during your stay. We understand how frustrating that must have been and regret that our room change options did not meet your expectations. Your feedback has been shared with our team so we can address the situation more effectively in the future. We’re committed to improving and hope to have the opportunity to provide you with a much better experience next time.
It was terrible with no Internet …. Staff was also very rude to deal with this situation.. Because of no Internet me an my husband were not able to attend office meeting and we have to take compels day off. We need our refund back
Business response:
Thank you for staying. I am sorry the internet wasn't working like you needed. Guest moved to room that worked like they needed. Guest was upgraded to Suite at no additional cost
The room was nice and clean what i didn't like was the grout in the bathroom was dingy and looked like it needed to be redone
Business response:
Thank you for your review! We’re glad to hear you found the room nice and clean. We appreciate you pointing out the condition of the bathroom grout—it's important to us that every detail meets our standards, and we’ll make sure our maintenance team addresses it. We value your feedback and hope to welcome you back soon!
Unfortunately I had selected the wrong La Quinta by accident - this one is I would not recommend. The check in staff was obviously not happy in their job; the plumbing in the bathroom was clogged; there was a lot of plaster on the walls from maintenance "fixes," there was evidence that the room had not been thoroughly cleaned; bed sheet had a stain on it - we had gotten back to the room very late otherwise I would have asked to be moved (won't make this mistake again!)
Business response:
Thank you for sharing your experience, and we sincerely apologize that your stay did not meet expectations. We regret the issues you encountered—from the condition of the room to the service at check-in—and understand how disappointing that must have been. Cleanliness, comfort, and friendly service are very important to us, and it’s clear we fell short in several areas during your visit. Your comments have been shared with our team for immediate review and corrective action. We truly appreciate your feedback and hope you'll ... read more
Furniture in the room are dated and stained. Room smelled stale and was hot. Shower didn't look clean. My room had a moth and a poorly flushing toilet. There was no remote for the television in the bedroom. It is conveniently located off the highway, so there's that.
Business response:
Thank you for taking the time to share your experience. We're very sorry to hear that your stay did not meet expectations. The condition of the room, odors, and maintenance issues you described are not acceptable, and we’ve shared your feedback with our housekeeping and maintenance teams for immediate attention. While we’re glad you found the location convenient, we truly regret the discomfort you experienced and appreciate you bringing these concerns to our attention. We hope you’ll consider giving us another chance to prov... read more
When we checked in it looks so nice and clean once they gave us the room it was completely dirty it smelled horribly like dog urine. Ask to switch new rooms they gave us a new room but it was the same extremely dirty there was dog pee stains on our blankets it smells like dog urine still. I have pictures from first walking into the room. They have strict rules for a hotel that can't even have good cleanly service
Business response:
We sincerely apologize for the condition of the rooms you experienced during your stay. What you described is completely unacceptable, and we truly regret the discomfort and frustration this caused. Cleanliness is a top priority for us, and it's clear we fell far short in your case. We are addressing this with our housekeeping team immediately and reviewing our room inspection processes to ensure this does not happen again. Thank you for bringing this to our attention—we take your feedback seriously and appreciate the opport... read more
Horrible
Business response:
We’re very sorry to hear that your experience did not meet expectations. We’d appreciate the opportunity to learn more about what went wrong so we can address it. Thank you for your feedback.
The room was absolutely filthy. It smelled very musty on the poop bathroom floor.
Business response:
We’re very sorry to hear about the condition of your room. A clean and comfortable environment is something we take seriously, and the experience you described is far from our standards. We’ve reported this to our housekeeping and maintenance teams for immediate review and correction. Thank you for bringing this to our attention—we truly regret the inconvenience and appreciate your feedback.
Frequently asked questions about La Quinta by Wyndham Denver Englewood Tech Center
How is La Quinta by Wyndham Denver Englewood Tech Center rated?
La Quinta by Wyndham Denver Englewood Tech Center has a 3.6 star rating with 4,963 reviews.
When is La Quinta by Wyndham Denver Englewood Tech Center open?
La Quinta by Wyndham Denver Englewood Tech Center is open now. It is open 24/7.