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9009 E Arapahoe Rd, Greenwood Village, CO, 80112, United States
Get directionsStrange guys hang outside the side doors in the evenings. The young man working the front desk in the afternoons has issues. He forgot to load our room key for three nights so the second night our key didn’t work. He never apologized. He said, “Sometimes that happens. I supposed you want me to come bring you the new key.”
Business response:
hank you for bringing these concerns to our attention. We're very sorry to hear about your experience with the room key and the interaction at the front desk. That’s not the level of service we strive to provide, and your comments will be addressed directly with the team. We also take guest safety seriously, and we will look into the activity you mentioned near the side doors. Your feedback is important to us, and we appreciate you taking the time to share it. We hope to have the opportunity to provide a better experience in... read more
Poor customer service for a cheap hotel. Bring your own towels and wash cloths because all the hotels bath towels are dirty with hair on them. Bed covers and couch have suspicious stains. And the front desk workers and manager have terrible service skills.
Business response:
Thank you for staying I apologize for any problems
Completely gross and smelt of urine the whole building. TV didn’t work couches sheets everything was gross
Business response:
Thank you for staying with us and we apologize for your bad experience. We will address your concerns. Have a great day.
Dirty and stinky Dirty stinky room smelled like a zoo… Switched rooms and then never received housekeeping for 5 days even after asking to be put on the “housekeeping list” at the front desk. Vacuumed my own room since it wasn’t done before us
Business response:
Thank you for staying with us I apoligize for any problems you may have had
Great
Business response:
Thanks for staying Not sure how your experience was low score 2 Comment Great
The bathroom was dirty,
Business response:
We are sorry we fell below expectitions we will address the issues
It would be helpful if the buisness center was working n the internet worked in the room
Business response:
Thank you for staying with us I apoligize for any problems you may have had
My room smelled of urine around the bed. I didn’t know if it was because of an animal had been in there or not. It was disgusting. The bathroom/shower had clearly not been cleaned. I could see the urine stains on the toilet where they had not cleaned it. The shower had red nail polish streaks or something on it as well as what looked like dirt brown water spots. I was able to wash it off with my hands, so it was clear they had not washed the tub. The water in the bathtub and bathroom sink would back up and take a while to go... read more
Business response:
Thank you for staying with us I apoligize for any problems you may have had
Desperately needs updating. The hotel is really uniquely set up. We were put on the ground floor and close to the pool. We had a two room suite which worked perfectly for our family, however the room smelled like male cat spray and faintly of pot. The carpet seam between the two rooms was ripped, showing carpet padding, strings of fibers, and you could see down to the subflooring. The beds were okay and sunken in the middle. The furniture was stained and desperately needed replacing. The air and heat worked beautifully, so w... read more
Business response:
Thank you for staying with us I apoligize for any problems you may have had
La Quinta by Wyndham Denver Englewood Tech Center has a 3.6 star rating with 4,963 reviews.
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