This profile has been claimed by the business owner or representative.
2116 Yale Blvd SE, Albuquerque, NM, 87106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Not usual quality of La Quenta Location very loud. Toilet didnt flush unless you held down lever. Coffee stored in water reservoir instead on on side with covid still lurking and only decaf. Price
Business response:
Hello Linda, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
I should have stayed somewhere else. the ac didn’t work properly which kept the room uncomfortable, unable to use hdmi connection on the tv, hard to get the channels on the tv, the bathroom too small. location
Business response:
Hello Kenya, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most r... read more
Never stay here again The room smelled like feet zero .
Business response:
Hello Benito, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
Very Poor Clean up tables after guests use them. Did not adequately stock continental breakfast bar. Let stuff run out ignored guests during morning surge.
Business response:
Hello william, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superio... read more
Bad is to old en dirty
Business response:
Hello Aracely, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines especially during this pandemic, we would appreciate if this things can be reported to us as we do not want this to happen again.
mala susio nada
Business response:
Hello Maribel, Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We hope to someday have another opportunity to host your stay.
horrible wouldnt stay again lay out cleaning bed size smell security breakfast was a joke location
Business response:
Hello Tina, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hot... read more
Staff was not concerned with our terrifying experience air conditioner outlet caught on fire while we were sleeping Close to freeway
Business response:
Hello Michelle, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your mos... read more
Fair
La Quinta Inn Albuquerque Airport has a 3.4 star rating with 5,338 reviews.
La Quinta Inn Albuquerque Airport is closed now. It will open tomorrow at 12:00 p.m.