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La Quinta Inn Albuquerque Airport
- Hospitality
- Albuquerque, NM
About this business
Location details
2116 Yale Blvd SE, Albuquerque, NM, 87106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Go somewhere else. Stay at your own risk Mentioned above Not to much. Carpet filthy. Charged $25 per night per dog, for total 250(5 nights), yet weekly charge is $75? No coffee in room & desk would not supply.Water would not drain in bathtub. Holes in wall and dresser. Hairdryer did not work TV did not work. Could not adjust volume below '16' sheets never changed in 5 days I don't think I will use Booking.com. ls quinta or Days inn again(similar experience in Nashville also we asked for 1st floor(,because of our dogs)and we ... read more
Business response:
Hello June, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Bad
Staff is fantastic but the facilities not so much the facilities were old and kinda funky. I’m someone who doesn’t consider myself sensitive to that but it was honestly kinda rough Jaime was great-the staff was exceptional.
Business response:
Dear Guest, Thank you for your valuable opinion regarding our staff. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
Was ok Rooms tub wouldn’t drain, got moved and throat room was missing shampoo and bar soap Location to the softball fields
Business response:
Hello Kirby, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that youve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provi... read more
Disappointed They could’ve let us check out without calling to see if we are going to leave the room The room was not clean we found stuff on the floor and dried up paper towels stuck to the desk Bathtub had burn marks In a non-smoking room
Business response:
Hello Guest, It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Ok That the website had an indoor pool and when we arrived the pool was outdoor and locked Location
Business response:
Hello Rocinda, We appreciate that you've taken the time to share with us regarding our location and your comments about our pool. We hope to see you again in the future. Thank you for your valuable business.
Fair
Not the cleanest or best-kept place, but was comfortable and safe and probably priced accordingly. It was a little dirty (towel left over from previous occupant, urine on underside of toilet seat. I didn’t eat breakfast
Business response:
Hello Robert, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to mana... read more
Not Recommended Not too Clean, Sheets and comforter Dirty had to ask for clean ones, Room smelled wired ( Dirty) had to clean myself and buy air freshener. Swimming pool closed.Alot of broken things in room. 2 Lamps didn't work, signal on TV would come and go. Alot of cigarette burn stains in restroom tub. Water spout handles wiggly almost came off. Alot of Restaurants and Convenient stores close by, Beds were Comfortable
Business response:
Hello Ismael, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. I´m sorry if we missed the mark during your stay. Thank you again for your feedback!
Frequently asked questions about La Quinta Inn Albuquerque Airport
How is La Quinta Inn Albuquerque Airport rated?
La Quinta Inn Albuquerque Airport has a 3.4 star rating with 5,338 reviews.
When is La Quinta Inn Albuquerque Airport open?
La Quinta Inn Albuquerque Airport is closed now. It will open tomorrow at 12:00 p.m.