This profile has been claimed by the business owner or representative.
La Quinta Inn Albuquerque Airport
- Hospitality
- Albuquerque, NM
About this business
Location details
2116 Yale Blvd SE, Albuquerque, NM, 87106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing
Fair Elevators far away. Outlets didn't work. Bathroom didn't lock. Front door safety latch broken. No tissues. Check in was easy.
Business response:
Hello Lara, Thank you so much for bringing to our attention the issues that you encountered with our outlets and elevator. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
They seem to be trying very hard but it takes more than nice staff when you have a run down property. We stayed in LaQui Old hotel needs updating. Things were pretty clean but the furnishings were worn & shabby which makes you feel like it’s not very clean. Beds were sunken in the middle & old bed linens. Like everywhere else you travel right now, they were short on help. Location very convenient to the airport . The staff were very nice. We forgot some vitamins in the refrigerator & called them & they took the time to mail ... read more
Business response:
Hello Stacia, Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay
Poor
I’ve never stayed at a La Quinta that was this bad! pictures are only of our room!! In a less than desirable location. we opened the door & was taken over by STRONG Clorox smell! We called manager for another room &he said he had air freshener we could use! Window Curtain hanging down, upkeep of room was bad. close proximity to airport.
Business response:
Hello Virginia, I am very sorry to learn that you found our location to be inconvenient and our service to be lacking. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Very Poor Accessibility Price
Business response:
Hello Vidal, I am very sorry to learn that you found our location to be inconvenient and our service to be lacking. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
don’t do it everything was bad nothing
Business response:
Hello Monica, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Scared Rooms were dirty Not a good selection
Business response:
Hello Kelli, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had about room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
water/plumbing smelled bad the water smelled funny didn’t drink the water. brought bottle water instead staff was friendly
Business response:
Hello , I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
Frequently asked questions about La Quinta Inn Albuquerque Airport
How is La Quinta Inn Albuquerque Airport rated?
La Quinta Inn Albuquerque Airport has a 3.4 star rating with 5,338 reviews.
When is La Quinta Inn Albuquerque Airport open?
La Quinta Inn Albuquerque Airport is closed now. It will open tomorrow at 12:00 p.m.