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La Quinta Inn and Suites New York City Central Park
- Hotels
- New York, NY
About this business
Location details
31 W 71st St, New York, NY, 10023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very Poor
Disappointing Staff was not helpful. The total price for the reservation was not the advertised when we got to the property they charged a different amount in taxes and fees. Good location
Business response:
We apologize for the inconvenience
Not ever coming back. The room was not as shown on booking pictures. I only went upstairs for 5 minutes, told the concierge I didn’t like the room and it wasn’t what I expected. Asked him to cancel my reservation, he only canceled the other 2 nights but I was still charged for a night that I didn’t even sleep at. Rooms were not to clean, a lot of humility. Nothing
Business response:
We apologize for the inconvenience and hope you'll give us a second chance to provide you with a better experience in the future
Filthy drug house. Location was ok. Place was filthy, smell of marijuana everywhere. Bathroom door knob broken. Carpets stained and filthy Breakfast was a cup of coffee and orange juice standing in a little place.
Business response:
Good Afternoon Mrs. Gonzalo, Thank you for staying with us. I do apologize for not meeting your expectations. I will have our Engineer to address the following issues listed above. Unfortunately, we are still under the COVID restrictions. We welcome you back to stay at our property in the future, and we will start back our full breakfast in September.
Very Poor Ofrecen habitaciones que no existen. La ubicación, nada más!
Bad
Poor There was marihuana smell in a not smoking hotel. The room was so small and Booking.com not advice it. The only I liked is the location and the people working there.
Business response:
We appreciate the feedback. We apologize for the inconvenience and hope you'll be coming back so we can provide you with a better experience
Disappointing Hotel room small and seemed run down.
Business response:
We apologize for the issues you've encountered during your stay and hope you'll give us a second chance so we can provide you with a better experience in the future! Kind Regards, Front Desk Team
I absolutely cannot recommend this hotel. I regret booking it. The cost of the room was much too high given the mediocre accommodations. The room was much too small. The "breakfast" was a joke. It took too long for the shower water to become warm. The heating and a/c were too loud and woke me up several times. The wi-fi frequently cut out. The room cleaning was wanting. It was nice to be near Central Park and close to the subway system.
Business response:
We appreciate the feedback and apologize for the inconvenience, we are doing our best to work on those issues. We hope you'll give us another chance in the future so we can provide you with a more positive experience. Kind Regards, Front Desk Team
Frequently asked questions about La Quinta Inn and Suites New York City Central Park
How is La Quinta Inn and Suites New York City Central Park rated?
La Quinta Inn and Suites New York City Central Park has a 3.3 star rating with 10,087 reviews.
When is La Quinta Inn and Suites New York City Central Park open?
La Quinta Inn and Suites New York City Central Park is closed now. It will open at 9:00 a.m.