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La Quinta Inn and Suites New York City Central Park
- Hotels
- New York, NY
About this business
Location details
31 W 71st St, New York, NY, 10023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair Very small rooms. Bathroom was tiny and almost impossible to use Location was good
Business response:
We apologize for the inconveniences encountered during your stay and hope you will give us another chance to provide you with a better experience in the future Kind Regards, Front Desk Team
We only had housekeeping every other day. We had to ask for clean towels the other days. not much selection. Also there is only a 3 person elevator servicing 12 floors to get to breakfast and housekeeping is also using it. Everything was cold before we made it back up to the room. There was something available
Business response:
We apologize for the inconvenience and hope you'll come back so we can provide you with a better experience in the future! Kind Regards, Front Desk Team
An disappointing Experience Extremely small room. Windows and shades were damaged. Stairwell extremely dirty and the room did not match the photos/description when booking. Also very little privacy- can hear everything people do in their rooms while in the room. Lastly, the hallways were so narrow I had to climb over a housekeeping cart left by staff with my baggage and take the stairs down because the elevator was in use by housekeeping as well. All in all very upset that this cost me $121 - I feel misled by the description... read more
Business response:
We apologize for the inconveniences encountered during your stay, we hope you'll give us another chance so we can provide you with a better experience! Kind Regards, Front Desk Team
Fair The room was a match box. Super small. Sheets were dirty The location
Business response:
we are sorry about the issues you had. Front Desk Team
Good location, great staff, eat breakfast elsewhere, take quick showers Breakfast was very disappointing, a few pieces of bread, green apples, cereal. The room was right by the hallway door which caused the door to shake anytime anyone walked through hallway. With the bed right by the door it sounded like someone was trying to get in the room all night. Shower water stayed warm for 2-3 minutes. Staff was awesome and receptive
Business response:
We are sorry about the issues you encountered and strive to be number 1. Front Desk Team
Never again The guy at the desks was horrible Nothing
Business response:
Sorry about the issues you had. Front Desk team
Fair The room was so tiny, bathroom was the size of the closet. A mini fridge was available when we requested one, and the location is great. Right near central park and many restaurants. I'd only return if I simply needed a bed, nothing else.
Business response:
We are sorry about the issues you had Front Desk team
Could have been good value but rooms are under maintained. 1. Slow shower drain. 2. Broken lampshade with electrical outlet 3. Can't redirect a/c vent. Blowing towards you all night 4. I thought Everything was prepaid but hotel processed a different credit card of my guest instead. I alerted them of the discrepancy but front office staff refused or make an effort to make any changes. Too much hustle. Strategic location near Central Park & West Side Museums
Business response:
We apologize for the issues encountered during your stay. We hope you'll one day give us another chance so we can provide you with a better experience in the future. Kind Regards, Front Desk Team
Overpriced, good location, average level customer service The front desk person was rude and short. The gentleman with bangs and blond highlights. Latino. No greeting-- just asked for my credit card right away and didn't even tell me the total; I had to ask. Coffee in the breakfast was weak and watered down. The second white lady with blonde hair was friendly and courteous. The room was clean.
Business response:
We apologize for the inconveniences encountered during your stay. We hope you'll give us a second chance so we can provide you with a better experience. Kind Regards, Front Desk Team
Frequently asked questions about La Quinta Inn and Suites New York City Central Park
How is La Quinta Inn and Suites New York City Central Park rated?
La Quinta Inn and Suites New York City Central Park has a 3.3 star rating with 10,087 reviews.
When is La Quinta Inn and Suites New York City Central Park open?
La Quinta Inn and Suites New York City Central Park is closed now. It will open at 9:00 a.m.