This profile has been claimed by the business owner or representative.
La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Staff was kind The room was dirty and rugs were filthy . Pretty run down for a hotel
Business response:
Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working with our housekeeping staff to prevent this from happening in the future. We hope you will consider staying with us again. Respectfully, LQ Customer Care
Very Good
Good
Relajación al máximo. Hubo una falla en el ascensor por unas horas, pero se resolvió bastante bien. Me encanto por la ubicación. El personal muy amable y eficiente. La habitación y la cama fue lo mejor, no quería salir de la cama!!
Business response:
Thank you for choosing La Quinta Inns and Suites, we recognize that there are a lot of hotel choices to choose from and we are proud to be one of your favorites. We appreciate you sharing your experience as it helps other travelers decide which hotels the right one for them. We look forward to welcoming you back and until then, we wish you safe travels. Sincerely, LQ Customer Care
Exceptional
Everything was good Nothing Everything
Business response:
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon! Sincerely, LQ Customer Care
Exceptional
Good
Good Breakfast options were not good I wasn’t able to eat Clean and friendly
Business response:
At La Quinta we want to give our guests a jump-start to their day, and that starts with a free Bight Side Breakfast. With everything from fresh and delicious make-your-own waffles, cold and hot cereal, hard- boiled eggs, bread & muffins and fresh fruit to all- you-can-drink coffee and juice, there is something for everyone. Our guest service team strives to be the very best and our breakfast only keeps improving thanks to feedback like yours. Thank you for the feedback and we hope to see you again soon! Sincerely, LQ Custome... read more
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,295 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.