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La Quinta Inn Austin Capitol Downtown

2.8

About this business

Location details

300 East 11th St, Austin, TX, 78701, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
2.811,295 reviews
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Ivan's profile image
Ivan 
a year ago

Very Good 

Nancy's profile image
Nancy 
a year ago

Great Have to pay parking lol not use to needing to do that but I think it’s a normal think in Austin It was clean and beds were comfortable. The workers were very nice. 

Business response:

Thank you for your review. We will share your compliments with our front desk team. We are sorry to learn of the difficulties you experienced and your comments have been passed on to our management team. Rest assured we will do everything we can to improve. We very much appreciate your business and thank you for staying with us. Looking forward to your next stay. Sincerely, LQ Customer Care 

John's profile image
John 
a year ago

Pleasant Το πρωινό ήταν περιορισμένο και δεύτερης ποιότητας. Έμεινα 5 μέρες, αλλά το δωμάτιο δεν καθαρίστηκε ποτέ και τα σεντόνια δεν αλλάχτηκαν ποτέ. Έπρεπε να ζητήσω στην υποδοχή σαπούνι και σαμπουάν, αλλά και δεν είχαν πάντα ή είχαν σε πολύ μικρά μεγέθη. Η θέση του στην πόλη και η εύκολη πρόσβαση. Το προσωπικό ήταν ευγενικό. 

Business response:

We read you review and let me say how sorry we are that we did not live up to your expectations. We try to make every guest experience unique and enjoyable. We do appreciate the review as it helps us to provide a better guest experience going forward. Once again please accept our apologies, we hope you will return again and have a better experience. Respectfully, LQ Customer Care 

John's profile image
John 
a year ago

Wonderful 

Flynn's profile image
Flynn 
a year ago

Exceptional 

George's profile image
George 
a year ago

We visit Austin 3 times a year to visit grandchildren A little dingy n a bit expensive Location 

Business response:

Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. Sincerely, LQ Customer Care 

Gonzalez's profile image
Gonzalez 
a year ago

Cozy/ clean Convince of venue Breakfast 

Business response:

While we are happy to hear that overall your visit to La Quinta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. Respectfully, LQ Customer Care 

Smith's profile image
Smith 
a year ago

Good 

Andre's profile image
Andre 
a year ago

Good 

Frequently asked questions about La Quinta Inn Austin Capitol Downtown

How is La Quinta Inn Austin Capitol Downtown rated?

La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,295 reviews. 

When is La Quinta Inn Austin Capitol Downtown open?

La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.