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La Quinta Inn Austin Capitol Downtown

2.8

About this business

Location details

300 East 11th St, Austin, TX, 78701, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
2.811,295 reviews
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Ricardo's profile image
Ricardo 
a year ago

No grato Atención del personal en recepción especialmente en la noche. El estacionamiento se tiene que pagar aparte y no da opciones de tiempo, al juntar con el costo de la habitación excede por mucho el costo de la calidad del hotel, mejor hubiera reservado en un hotel de mayor calidad Atención quien está cuidando el desayuno 

Business response:

Thank you, your feedback is very important to us. We’re sorry to hear that the staff did not meet your or our standards during your visit. Your comments will be shared with the General Manager, in an effort to ensure this remains an isolated incident. We hope you will once again choose us for your lodging needs. Respectfully, LQ Customer Care 

Lily's profile image
Lily 
a year ago

All in all it was a great stay. It was close by a comedy show we were attending. 

Business response:

We are delighted to hear that we have been part of so many journeys that you've taken. We look forward to your future travels, our staff is always ready to welcome you. Thank you for your loyalty and trust. Respectfully, LQ Customer Care 

Tim's profile image
Tim 
a year ago

Good 

Paul's profile image
Paul 
a year ago

as good as hoped for n/a location-very good room-not new but comfortable breakfast-some choices, all good and included value for price-very good 

Business response:

While we are happy to hear that overall your visit to La Quinta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. Respectfully, LQ Customer Care 

Robin's profile image
Robin 
a year ago

Good Very dated,computers went down,had to wait to be checked in, the elevators need work, thought they would break down at any minute. And the valet was very expensive. Bed was clean and comfortable, staff friendly 

Business response:

Thank you for your feedback. We apologize for the issues that you experienced during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. 

Alec's profile image
Alec 
a year ago

Exceptional 

Pâmilla's profile image
Pâmilla 
a year ago

Very Good 

Elias's profile image
Elias 
a year ago

Affordable hotel near everything for a tourist Outdated, but not dirty Valet was expensive Affordable and close to everything! 

Business response:

Thank you for your review. Our location is definitely one of the things we are proud. Please note that your concerns have been passed on to our management team. We are doing everything we can to improve our property. We very much appreciated your business and thank you for staying with us. See you again soon! Sincerely, LQ Customer Care 

Gonzalez's profile image
Gonzalez 
a year ago

Good Parking was expensive / no parking. And no locks in the rooms restrooms. Great location and easy to get to. 

Business response:

Thank you for your review. Our location is definitely one of the things we are proud. Please note that your concerns have been passed on to our management team. We are doing everything we can to improve our property. We very much appreciated your business and thank you for staying with us. See you again soon! Sincerely, LQ Customer Care 

Frequently asked questions about La Quinta Inn Austin Capitol Downtown

How is La Quinta Inn Austin Capitol Downtown rated?

La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,295 reviews. 

When is La Quinta Inn Austin Capitol Downtown open?

La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.