La Quinta Inn Austin Capitol  Downtown's cover image

This profile has been claimed by the business owner or representative.

La Quinta Inn Austin Capitol Downtown

2.8

About this business

Location details

300 East 11th St, Austin, TX, 78701, United States

Get directions
WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
2.811,686 reviews
Select a rating
Matilda's profile image
Matilda 
a year ago

Exceptional 

Angelice's profile image
Angelice 
a year ago

Exceptional That when paid for valet checking out sunday. We had to go get our own car. I thought that was very dumb then why charge us if we had to go get our own car ..... Nice cold room when we arrived in our room. 

Business response:

Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. We hope you will once again choose us for your lodging needs. Respectfully, LQ Customer Care 

Nancy's profile image
Nancy 
a year ago

Adequate for the price. Grounds of hotel need sprucing up as do stairwells and hallways. OK for the price. The room I stayed in was fine and the staff was great. The ground of the hotel are very “old” “tired” and “run down” 

Business response:

Thank you for your comments. What you experienced during your stay are were the final stages of our renovation. We apologize for any inconvenience this may have caused. Hopefully, you'll visit us again when all our new offerings are ready. We can't wait to show them off! Sincerely, LQ Customer Care 

George's profile image
George 
a year ago

Really like the hotel hated to see 3 roaches in our room this time 1st time 3 roaches in room 216 ugh Good location, fair price, decent accommodations 

Business response:

At La Quinta, we work very hard to make sure all our guests have a comfortable stay. We take a proactive approach by internally inspecting each room and having external pest control companies provide treatments. We apologize that during your stay you had an unpleasant experience and hope you will consider staying at La Quinta in the future. Sincerely, LQ Customer Care 

Debora's profile image
Debora 
a year ago

Estuvo bien La ubicación y la habitación 

Business response:

Thank you for staying at La Quinta Inns and Suites. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon! Respectfully, LQ Customer Care 

Diane's profile image
Diane 
a year ago

Good 

Ramon's profile image
Ramon 
a year ago

Ultima opcion para quedarse en Austin El edificio esta muy descuidado y sus servicios como el gym estan todo echado a perder. Locación y habitación amplia 

Business response:

Thank you for your comments. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you again soon. Respectfully, LQ Customer Care 

Jasius's profile image
Jasius 
a year ago

Good 

Alessandro's profile image
Alessandro 
a year ago

Good 

Frequently asked questions about La Quinta Inn Austin Capitol Downtown

How is La Quinta Inn Austin Capitol Downtown rated?

La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,686 reviews. 

When is La Quinta Inn Austin Capitol Downtown open?

La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.