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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
La Quinta Inn Austin Capitol provides a complimentary breakfast that is more than just your average continental breakfast. Along with cereal, muffins, coffee and juice machine, there are also hot waffles, fresh fruit, eggs, pastries and yogurt. Word of warning, this hotel does not have free parking. The hotel is set in a great location right off of Interstate Highway 35, making it easy to get in and out of downtown Austin. This is a pet-friendly establishment. Other facilities include an outdoor pool, fitness center and inte... read more
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Excelente ubicación. Mal desayuno. El desayuno muy malo y no había suficiente aun dentro de la hora permitida. Recepcion fea Personal nada amable La ubicación
Business response:
Thank you, your feedback is very important to us. We’re sorry to hear that the staff did not meet your or our standards during your visit. Your comments will be shared with the General Manager, in an effort to ensure this remains an isolated incident. We hope you will once again choose us for your lodging needs. Respectfully, LQ Customer Care
Very Good It would be nice to have a mini fridge in the room and a business center with a computer and printer. All of the staff were great! Very friendly! Conner and all of the valley parking guys were also great!
Business response:
Thank you for your review. We will share your compliments with our front desk team. We are sorry to learn of the difficulties you experienced and your comments have been passed on to our management team. Rest assured we will do everything we can to improve. We very much appreciate your business and thank you for staying with us. Looking forward to your next stay. Sincerely, LQ Customer Care
Exceptional
Very Good
We were impressed by the friendliness of the staff. We feel like the hotel is ready for a remodel due to the condition o The property is in dire need of a remodel. The property seems old and in need of cleaning and/or painting. The parking garage stairs seemed dirty and many of the paths to the room had visible trash like torn paper or stains. One of the upstairs rail’s bottom support was completely eaten through with rust. The carpet in the room looks old and we were surprised that the room had neither a microwave nor a sma... read more
Business response:
Thank you for your comments. What you experienced during your stay are were the final stages of our renovation. We apologize for any inconvenience this may have caused. Hopefully, you'll visit us again when all our new offerings are ready. We can't wait to show them off! Sincerely, LQ Customer Care
Pasable Falta de servicio y mantenimiento Ubicacion
Business response:
Thank you for your feedback. We apologize for the issues that you experienced during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs. Respectfully, LQ Customer Care
It was clean and comfortable and close to everyhting we wanted to see Staff was not very friendly Location
Business response:
Thank you for your direct and genuine comments. Rest assured, we will be looking into the comments you have made about your experience with our front desk staff. We hope to continue to have you as our guest, and look forward to another chance to serve you. Your feedback is taken seriously and we are taking steps to make the guest experience even better. Respectfully, LQ Customer Care
Ok for a night in town on the cheaper side. The building is older and could be spruced up. Coffee was provided in room but no suger or cream. There was about 10 channels on the TV mostly news channels and Youtube access. And I was assigned an adjoining room with thankfully lock on my side of the door But there was an inch gap between the floor and door And the neighbor was up all night with TV very loud and kept disturbing my service animal which made him bark most of the night. I left before breakfast so I could go home and... read more
Pleasant
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 4 star rating with 5,824 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.