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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fotos engañosas, todo es mucho peor de cómo aparece La comparación fotos VS realidad. roza el ridículo Completo engaño Precio
Fair Had to pay for parking. $40+ a day. Non smoking room smelled like smoke. Good location
Business response:
Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. We hope you will once again choose us for your lodging needs. Respectfully, LQ Customer Care
Terrible Having to pay for valet parking, the rooms only had less than half a roll of toilet paper. Smelled like piss in the hallways. Had to park 2 floor downs & take 10 stairs up just to get to the room. Nothing only location
Business response:
Thank you for your comments regarding your recent stay with us. We regret you experienced any problems while visiting our hotel. Your concerns have been discussed with the team, in an effort to improve our operations. We hope you return in the future and allow us to exceed your expectations. Respectfully, LQ Customer Care
Terrible Everything else, this was the most uncomfortable, dirty, run-down hotel I've ever stayed at in the US and I've been to every type of hotel. There was mold in the bathroom ceiling, the walls are paper thin so I could hear every conversation in the rooms next door and didn't get any sleep the entire trip. I actually cut this trip short because of how terrible the hotel is. Do not go. Get an Airbnb instead. The location and the responsive staff are the only good things about this hotel
Business response:
Thank you for your review. We will share your compliments with our front desk team. We are sorry to learn of the difficulties you experienced and your comments have been passed on to our management team. Rest assured we will do everything we can to improve. We very much appreciate your business and thank you for staying with us. Looking forward to your next stay. Sincerely, LQ Customer Care
Very Poor
Disappointing The AC unit had electrical issues that really made the stay uncomfortable
Business response:
Thank you for your feedback. We apologize for the issue regarding the A/C. Your comments will be shared with our maintenance staff so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs. Respectfully, LQ Customer Care
I stayed during SXSW. Good location, although quite dirty and bad mannered staff. I won’t recommended at all Dirty and bad manners of the staff. Poor quality breakfast The location
Business response:
Thank you for staying with us and for taking the time to share your review. Please allow us to seize this opportunity to sincerely apologize that your stay was anything less than perfect. We are very saddened to read your review as we never want our guests to have such an experience. We hope that you will return and give us an opportunity to exceed your expectations. Respectfully, LQ Customer Care
Poor
Awful!! Will never stay there again. This place needs to be totally done up. Parking ?$$$ $$$ Paying $45 to park my car!!! Totally shocked as it was such a run down hotel. There was throw up in the hallway !! The server woman at breakfast was asleep in a corner of the room ! Bo spoons ?? No WATER anywhere??very basic food .. And homeless people everywhere and one came in to fill her bag and cup
Business response:
Thank you for staying with us and taking the time to share your feedback. We apologize for any inconvenience you may have experienced. The hotel management team will be advised of your review in an effort to improve our services. Again, we appreciate your feedback and hope you will provide us another opportunity to serve you in the future. Sincerely, LQ Customer Care
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,143 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.