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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
Trevlig stad och trevligt läge på hotellet. Hade kunnat vara så mycket bättre med en inte alltför stor insats. Dålig städning,ingen städning alls under fyra nätters vistelse. Kontakterna satt mycket löst i väggen, kändes inte säkert. Duschen fungerade dåligt, varmvattnet gick inte att reglera. Dålig frukost. Te saknades och övrigt var mycket dålig kvalitet. Personalen oengagerad. Läget var mycket bra.
Business response:
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review, especially the odor you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel. LQ Customer Care
No se puede dormir En mi habitación se oye todo de afuera, necesitan cambiar ventanas y puerta para aislar mejor el exterior del interior Nada
Business response:
Thank you for your feedback. We apologize for the issues that you experienced during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs. Respectfully, LQ Customer Care
Disappointing
Location was great but I wouldn’t stay there again Staff was ok and bathroom needed some upgrades Felt like a Motel type of hotel, and bathroom was ok Location was great near the Capitol
Business response:
Thank you for leaving a review of your stay. We are glad that our location was to your satisfaction. We do apologize for the long wait at breakfast. We are confident that your feedback will help us make improvements that will benefit all our guests. We hope that you will return and visit us again soon. Respectfully, LQ Customer Care
Decepcionada La atención del personal pésimo , el cuarto tenía un olor horrible y habían toallas sucias La cercanía
Business response:
Thank you for your direct and genuine comments. We really appreciate your feedback. Rest assured we will be looking into the comment you have made about your experience with our staff. We hope to continue to have you as our guest, and look forward to another chance to serve you. Your comments are taken seriously and we will take steps to make the guest experience even better. LQ Customer Care
Poor
Fair
Fair
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,144 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.