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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Custo-benefício ruim com boa localização em Austin As comunidades realmente deixam muito a desejar pelo preço pago, além da falta de limpeza no hotel como um todo. O café da manhã também deixou muito a desejar. localização bem próximo ao centro e prédios administrativos da cidade de Austin.
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. Sincerely, LQ Customer Care
Fatal: súper sucio No te limpian las habitaciones a menos que lo solicites, está sucio, huele a humedad (yo soy alérgico), se descompone el elevador y así lo echan a andar, no cumple con las fotos y es extremadamente caro para el estado en el que está. No me gustó nada, es un hotel sucio y descuidado, no se ve así en las fotos.
Business response:
Thank you for being a guest of our hotel and for sharing your thoughts. We take the cleanliness of our rooms very seriously. Our own standards are very high and include inspecting rooms to ensure they are as clean as can be. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Thank you again for choosing to stay at our hotel, and I hope you will give us a chance to redeem ourselves on a future visit. LQ Customer Care
Alojamiento asqueroso Terrible, alojamiento sucio, nunca limpiaron los cuartos, las instalaciones súper viejas. Todo terrible, sucio, colillas de cigarro por todos lados, en 3 noches jamás limpiaron el cuarto. Nunca tuvimos agua caliente. El desayuno pésimo, todo era desayuno refrigerado para calentar. Terrible, alojamiento sucio, nunca limpiaron los cuartos, las instalaciones súper viejas. Todo terrible, sucio, colillas de cigarro por todos lados, en 3 noches jamás limpiaron el cuarto. Nunca tuvimos agua caliente. El desayu... read more
Business response:
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review, especially the odor you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel. LQ Customer Care
Will not return Staff was extremely rude and unfriendly. Very unprofessional. Daily parking rates were high.
Business response:
We are sorry to hear that your stay was not as satisfactory as we had hoped it would be. The hotel manager will be discussing your experience with the staff to ensure we are delivering the quality of service our guests deserve. Thank you very much for bringing your concerns to our attention and hope to see you soon. Respectfully, LQ Customer Care
Very Poor
Fair no free parking location, across the street from the capital.
Fair There's no point to pay parking where I parked the vehicle myself Location
Business response:
Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. We hope you will once again choose us for your lodging needs. Respectfully, LQ Customer Care
Bad Definitely not worth the money. Could’ve found a better place for less money. The key card disabled about 3 times within 5 minutes I had to go back down 3 times to get it fixed before I could even go in my room after check in. Then had to go downstairs and get it reassigned so it would work about 3 more times during my stay.
Disappointing
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,144 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.