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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Not the best Quinta The bathtub bubbled up with water underneath making it hard to stand and felt like walking on a waterbed. Was actually very dangerous. The light shorted out in the bathroom also. Room smelled bad from previous guest so I aired it out. Room keys kept needing to be recalculated to work everyday. No free parking. Staff was nice though, I feel bad for them. Good location, only option not booked up. Was okay.
Business response:
We read you review and let me say how sorry we are that we did not live up to your expectations. We try to make every guest experience unique and enjoyable. We do appreciate the review as it helps us to provide a better guest experience going forward. Once again please accept our apologies, we hope you will return again and have a better experience.
it was near Capitol and the bed was comfortable but the facility is showing it’s age and digs you on the car parking cha they didn’t tell you until you got there that they charge an additional $45/24 hrs to park a car and charge tips on top of that price to get car because it’s valet only. also the Austin tax is over 19% so I paid almost as much for my car to stay there as I did for the room. That cost should be known upfront not as a surprise after you drive to Austin from wherever your home is. location was great
Business response:
Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. We hope you will once again choose us for your lodging needs.
Good
Worthwhile The Breakfast sims not have anything like sandwich or omellette. every option was in sweet, except for boiled egg. The walkway to the rooms is really narrow. 1. Location in Austin Downtown- in the heart of the city 2. The enclosed rooms guarded by glass doors and operated by room key.
Business response:
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.
Pleasant
Clean and well maintained tourist hotel on an excellent place! Clean and well maintained tourist hotel on an excellent place!
Business response:
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
Very Good
Good
Good
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,688 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.