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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
God bless... The room still had hair from previous people that were in that room. there was blood on the wall. Some amenities that it came with it didn't work or or not left there like for coffee or sugar or cups. I like that it was near the location that I was attending.
Business response:
Thank you for the opportunity to respond to your concerns. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do. Rest assured we will do everything we can to make the necessary improvements. We look forward to seeing you again soon.
I felt Valued and Cared about.. The Staff The BEST part of my trip was a staff member by the name of GEORGE!! OUTSTANDING CUSTOMER SERVICE and each time I was locked out or my key wasn't working it's like he came out of NOWHERE to help. He's amazing and remembered my name each time and that felt so good. I called him my " Hero" because he helped out of nowhere with several things. I wanted to take him with me. he is so loyal to this hotel . He's awesome and I would come back just to have him remember me!!
Business response:
Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.
Exceptional
Good
A home away from home That my chromecast would not work I love how hospitable the front desk associates were.. extremely nice and caring
Business response:
Thank you for your kind comments and for choosing La Quinta Inns and Suites. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.
Pleasant
ok stay a light bulb was missing and there was no room service to deliver towels more affordable, good location
Business response:
Thank you for the review. We look forward to seeing you again soon!
Wonderful Paying for parking Clean and comfortable
Business response:
Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. We hope you will once again choose us for your lodging needs.
Exceptional Corner deluxe room on bottom was amazing
Business response:
Thank you for the review. We look forward to seeing you again soon!
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,295 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.