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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
location was great. room dated and smelly it was dingy and room smelled paid over 200 a night plus parking and it seemed like a room that would been under 50 dollars location
Business response:
Thank you for letting us know about your stay. I am so sorry to hear your room had any type of odor. We will address this issue. Thank you again for your feedback.
Good
Very Good No hot water in shower. Location
Business response:
We appreciate that you took the time to review our hotel and sincerely apologize for the hot water problem that you experienced during your stay. We will follow up on this issue with our Maintenance Manager, to ensure all systems are functioning properly. We would appreciate another opportunity to serve you, and will go above and beyond in order to retain your valuable business.
Wonderful
Staff was amazing! The sink was clogged and it wouldn’t drain water so the water would just sit all day. The sink was messed up water would leak out. It was nice and close to my event.
Business response:
Thank you for your good review and the kind words in regards to staff, we really appreciate the feedback. I am sorry there was any maintenance issue during your stay and we will work to address.
Very Good
It was a good value for rest but not as clean around the property. The staff gave me a room that already had been given to a couple already. The location was great but the property was not kept clean.
Business response:
Thank you for your review. I am so sorry an error was made at check in. I will review this with the desk.
Pleasant I was shocked by the cost of the required Valet Parking. $45. The amount and the fact it is required, was a surprise to me. The checkin was easy and the room clean.
Business response:
Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. We hope you will once again choose us for your lodging needs.
Exceptional Staff is not too friendly, I can’t tell they are rude but I got the feeling they won’t help you I you don’t ask.
Business response:
Thank you for your direct and genuine comments. Rest assured, we will be looking into the comments you have made about your experience with our front desk staff. We hope to continue to have you as our guest, and look forward to another chance to serve you. Your feedback is taken seriously and we are taking steps to make the guest experience even better.
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,688 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.