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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good
It was a good value for rest but not as clean around the property. The staff gave me a room that already had been given to a couple already. The location was great but the property was not kept clean.
Business response:
Thank you for your review. I am so sorry an error was made at check in. I will review this with the desk.
Pleasant I was shocked by the cost of the required Valet Parking. $45. The amount and the fact it is required, was a surprise to me. The checkin was easy and the room clean.
Business response:
Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. We hope you will once again choose us for your lodging needs.
Exceptional Staff is not too friendly, I can’t tell they are rude but I got the feeling they won’t help you I you don’t ask.
Business response:
Thank you for your direct and genuine comments. Rest assured, we will be looking into the comments you have made about your experience with our front desk staff. We hope to continue to have you as our guest, and look forward to another chance to serve you. Your feedback is taken seriously and we are taking steps to make the guest experience even better.
Not the best Quinta The bathtub bubbled up with water underneath making it hard to stand and felt like walking on a waterbed. Was actually very dangerous. The light shorted out in the bathroom also. Room smelled bad from previous guest so I aired it out. Room keys kept needing to be recalculated to work everyday. No free parking. Staff was nice though, I feel bad for them. Good location, only option not booked up. Was okay.
Business response:
We read you review and let me say how sorry we are that we did not live up to your expectations. We try to make every guest experience unique and enjoyable. We do appreciate the review as it helps us to provide a better guest experience going forward. Once again please accept our apologies, we hope you will return again and have a better experience.
it was near Capitol and the bed was comfortable but the facility is showing it’s age and digs you on the car parking cha they didn’t tell you until you got there that they charge an additional $45/24 hrs to park a car and charge tips on top of that price to get car because it’s valet only. also the Austin tax is over 19% so I paid almost as much for my car to stay there as I did for the room. That cost should be known upfront not as a surprise after you drive to Austin from wherever your home is. location was great
Business response:
Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. We hope you will once again choose us for your lodging needs.
Good
Worthwhile The Breakfast sims not have anything like sandwich or omellette. every option was in sweet, except for boiled egg. The walkway to the rooms is really narrow. 1. Location in Austin Downtown- in the heart of the city 2. The enclosed rooms guarded by glass doors and operated by room key.
Business response:
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.
Pleasant
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,295 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.