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La Quinta Inn Denver Northglenn
- Hospitality
- Westminster, CO
About this business
Location details
345 W 120th Ave, Westminster, CO, 80234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Won’t stay again Stains and blood on sheets Toilet wouldn’t flush Hair in bath tub in one room Key only worked one night when we booked for 2
Business response:
Thank you for your recent stay. I appreciate and value your feedback and apologize for the issues that you experienced. I will share your comments with my team who I know will work harder to make improvements. Thank you
Needs updated, and walk in shower instead of tub. The shower has only a cloth curtain that won't stay in place and causes the floor to flood. It should have a plastic curtain inside. Tub has rust around the drain. Tv needs to be bigger and wall mounted for better viewing.
Business response:
Dear Wyatt, Thank you for providing valuable feedback regarding your stay. It is our goal to provide a great experience and it seems we missed the mark. Your feedback is valuable and will be shared will be used to help us make improvements here at the property. We hope that you will consider La Quinta again in the future.
Just not the exact expectations The pics of the room, isn't what's in the room Nothing
Business response:
We regret to hear that your stay did not live up to your expectations. We work hard to make sure our guest have a great stay and I am sorry to hear that we dropped the ball. We value your opinion and feedback hope that you will consider La Quinta again in the future.
Fair
Bad I didn't like the fact that the reservation went well until the Attendant saw what color/nationality I am and decided no form of payment I possessed was acceptable therefore my wife and I spent two hours in our car looking for accommodations after having already had a very long day.
Business response:
Dear Kevin, I am sorry to hear about your experience and that we were unable to accommodate your reservation. The cards you presented for payment are considered prepaid cards and our property is credit card only. This applies to all guests who check in to our hotel. I understand your frustration and disappointment and I am sorry to hear you felt this way. If you would like to further discuss your concerns please contact the general manager directly at the hotel.
Poor Nothing
Business response:
Dear Faye, I am sorry to see that we were unable to honor your reservation. I see that your only payment option was with a prepaid green dot card. Unfortunately, we do not accept this form payment since it is considered a cash payment and we require credit card at check in. I apologize that were unaware of this prior to making your reservations and understand your frustration.
Disappointing This motel really needs some renovations. Staff is nice and close to our daughter. Room is good value. Dogs are free.
Business response:
Dear Linda, Thank you for your recent stay. We appreciate your feedback and we hope to see renovations to our property in the near future. We value your opinion and hope to see you again the next time you visit the area
Very Poor Run down looks and rooms Tv
Business response:
Dear Sean, Thank you for taking the time to leave us your feedback. Please know that we take your comments seriously and will use it to help us make improvements. We hope that you will consider us again in the future.
Disappointing
Frequently asked questions about La Quinta Inn Denver Northglenn
How is La Quinta Inn Denver Northglenn rated?
La Quinta Inn Denver Northglenn has a 3.3 star rating with 4,097 reviews.
When is La Quinta Inn Denver Northglenn open?
La Quinta Inn Denver Northglenn is closed now. It will open tomorrow at 9:00 a.m.