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La Quinta Inn Denver Northglenn
- Hospitality
- Westminster, CO
About this business
Location details
345 W 120th Ave, Westminster, CO, 80234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just not the exact expectations The pics of the room, isn't what's in the room Nothing
Business response:
We regret to hear that your stay did not live up to your expectations. We work hard to make sure our guest have a great stay and I am sorry to hear that we dropped the ball. We value your opinion and feedback hope that you will consider La Quinta again in the future.
Fair
Bad I didn't like the fact that the reservation went well until the Attendant saw what color/nationality I am and decided no form of payment I possessed was acceptable therefore my wife and I spent two hours in our car looking for accommodations after having already had a very long day.
Business response:
Dear Kevin, I am sorry to hear about your experience and that we were unable to accommodate your reservation. The cards you presented for payment are considered prepaid cards and our property is credit card only. This applies to all guests who check in to our hotel. I understand your frustration and disappointment and I am sorry to hear you felt this way. If you would like to further discuss your concerns please contact the general manager directly at the hotel.
Poor Nothing
Business response:
Dear Faye, I am sorry to see that we were unable to honor your reservation. I see that your only payment option was with a prepaid green dot card. Unfortunately, we do not accept this form payment since it is considered a cash payment and we require credit card at check in. I apologize that were unaware of this prior to making your reservations and understand your frustration.
Disappointing This motel really needs some renovations. Staff is nice and close to our daughter. Room is good value. Dogs are free.
Business response:
Dear Linda, Thank you for your recent stay. We appreciate your feedback and we hope to see renovations to our property in the near future. We value your opinion and hope to see you again the next time you visit the area
Very Poor Run down looks and rooms Tv
Business response:
Dear Sean, Thank you for taking the time to leave us your feedback. Please know that we take your comments seriously and will use it to help us make improvements. We hope that you will consider us again in the future.
Disappointing
Pleasant I paid extra for the breakfast and the hotel did not serve anything at all . During a blizzard where it was impossible to even order food I love the La Quinta inn stayed at a few different ones nice places .
Business response:
Thank you for recent stay with us. I am sorry for any confusion regarding breakfast being served during your stay. We don't charge extra for breakfast , our rates are lower because at this time we're not serving breakfast. I apologize and understand the inconvenience and frustration this caused you. I truly appreciate your feedback and we hope to being serving breakfast again very soon.
Not even close to being what I expected No refrigerator or microwave in room, never got any cleaning service Not much
Business response:
Dear Ronald, We regret to hear that your stay did not live up your expectations. Our hotel as well as many others are not offering daily cleaning services at this time. We apologize that this information wasn't shared with you at check in and apologize for any frustration or inconvenience this caused you. Should you wish to discuss your concerns in more detail, please feel free to reach out to the hotel directly.
Frequently asked questions about La Quinta Inn Denver Northglenn
How is La Quinta Inn Denver Northglenn rated?
La Quinta Inn Denver Northglenn has a 3.3 star rating with 4,138 reviews.
When is La Quinta Inn Denver Northglenn open?
La Quinta Inn Denver Northglenn is closed now. It will open at 9:00 a.m.