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La Quinta Inn Houston Cy-Fair

2.9

About this business

Location details

13290 FM 1960, Houston, TX, 77065, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
2.92,327 reviews
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Sandra 
4 years ago

Disappointing It’s NOTHING like the pictures. Wifi went out, saw cockroaches, shower head had rust, no iron and the pool was green, looked like it had lime. Nothing 

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Wanda 
4 years ago

The website totally different from the onsite view. We arrived at the hotel approx. 5:30 p.m on 7/29/21 and the manager was arguing with a customer about her stay at the hotel and could not locate her reservations. Another employee was yelling with someone over by the coffee pot area. Then all of a sudden a Spanish tall man walked in talking loud and totally unprofessional walking behind the counter as if he was a family member or a good friend of the owners and retrieve a cold drink and told them he was good for it. The hot... read more

Business response:

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager 

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Kennith 
4 years ago

Disappointing No towels. Waited 3 hours for towels. Person that brought towels was very disturbed about working overtime 

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Heriberto 
4 years ago

Desagradable. El aseo de las instalaciones era deplorable. 

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Sentavia 
4 years ago

The room smelled like dog pee. The ac barely worked, so we had to buy a fan. To get rid of the dog pee smell, we bought The uncleanliness. The dog pee smell. The ac barely works. The rooms have a smart tv. The bed is pretty comfortable. 

Leydian's profile image
Leydian 
4 years ago

Bad There was a hole in the door, a blood stain on the bed sheet, used toilet paper roll, the AC was hot and it was set to 60. Just a terrible experience. Nothing, it was very disappointing and we are from out of town so we expected it to be a nice stay. 

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Maria 
4 years ago

Bad Los dos cuartos olian orrible 

Latrice's profile image
Latrice 
4 years ago

Bad The bed had bed bugs and the tubs was dirty and I filthy and the towel was absolutely filthy. The maid came and half clean the towel still dirty and the room smelled bad I would never recommend spending your money here . Horrible I want a refund 

Need's profile image
Need 
4 years ago

It smelled link urine. The light switch didn’t work . And can’t forget the guy sitting out by the dirty pool smoking mar Everything! The location is not to far from area moving from 

Frequently asked questions about La Quinta Inn Houston Cy-Fair

How is La Quinta Inn Houston Cy-Fair rated?

La Quinta Inn Houston Cy-Fair has a 2.9 star rating with 2,327 reviews. 

When is La Quinta Inn Houston Cy-Fair open?

La Quinta Inn Houston Cy-Fair is closed now. It will open at 12:00 p.m.