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La Quinta Inn Houston Cy-Fair
- Hospitality
- Houston, TX
About this business
Location details
13290 FM 1960, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Not what you would expect from La Quinta brand Room was half way clean. Staff didn't have towels for guest. Some staff was rude. Comforter was stained. I didn't like anything about this location. This location does not represent the La Quinta brand well.
Bad
Bad
Fair Found a trail of blood Free breakfast
Very Poor
Bad
Bad People doing drug. A man hitting a girl and the people in the front didn't care cops arresting people that they were staying Nothing
Business response:
Dear Guest, Thank for the stay and the comments. It is pretty serious and we never condone such things. The matter will be investigated and strictly acted upon. Anyway, our apologies for all the inconveniences. This is an uncommon occurrence, Request your understanding. Sincerely, Hotel Manger
Would never stay here again. Pretty awful. Sheets were very scratchy, towels thin and worn, hair dryer was missing from wall mount, Ironing board but no iron, no hangers, tub wasn't stable, toilet didn't flush well, water damage in ceiling, More but I'm out of space. The price was about all that went well.
Business response:
Dear Lisa, I am very sorry to hear that we did not meet your expectations in a several areas. My apologies for all the inconveniences. We have taken note of your comments and are working to improve the problems areas mentioned by you. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Despite your disappointment, we hope you will return to stay with us again. You can be assured of our very best attention. Sincerely Hotel Manager.
Poor the Hotel needs to be Refurbished right away the bed and pillow
Business response:
Dear Guest, Thanks for your comments. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn Houston Cy-Fair
How is La Quinta Inn Houston Cy-Fair rated?
La Quinta Inn Houston Cy-Fair has a 2.9 star rating with 2,326 reviews.
When is La Quinta Inn Houston Cy-Fair open?
La Quinta Inn Houston Cy-Fair is closed now. It will open tomorrow at 12:00 p.m.