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La Quinta Inn Houston La Porte
- Hotels
- La Porte, TX
About this business
Location details
1105 Hwy 146 South, La Porte, TX, 77571, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
On the Second night of a three day stay. Woke up with bedbug bites all over my foot Bed bugs
Business response:
Thank you for taking the time to leave your feedback. We're sorry your stay did not meet expectations. We encourage guests to bring any issues that occurred with the hotel staff during their stay. We take this issue seriously and will look into the matter.
Checar la limpieza La limpieza La carpeta esta muy sucia ase falta mas limpieza en en baño
Business response:
Thank you for taking the time to leave your response. We are sorry your stay did not meet expectations. We will make sure to take the steps necessary with staff members to make sure this doesn't happen again.
HORRIBLE Everything was dirty ... It smelled like mold and I found a condom under my bed along with other stuff showing they haven't cleaned room in forever ... It really was the worst !!! We got to leave early bc we found another hotel !!
Business response:
We are sorry to hear your stay did not meet expectations. We were not made aware of your concerns until two days after your arrival upon check out. We immediately checked your room and did not find the items in question. We try to encourage guests to let us know as soon as they have any concerns during their stay so that we have an opportunity to rectify any issues encountered. We hope to better serve you in the future.
Bad The room was nasty and that’s is being nice. It was unclean from last occupant. Towels every where, bed in maid dirty sheets, food on tables, ashes in sink. I called desk and waited over 2 hrs. Staff was friendly.
Business response:
Thank you for taking the time to leave your feedback. We are sorry to see that your stay did not meet your expectations. We try to resolve any guest issues to the best of our abilities. We apologize for the experience you had and are looking into this matter so that this does not happen again in the future.
Poor
Bad Estuvimos tres dias. y no. Llegaron a limpiar ni un dia tres dias la misma ropa de cama. con la basura tres dias en el cuarto. las mismas toallas los tres dias. Desesperante la verdad Nada
Business response:
We apologize for the inconvenience. Due to the current health situation for the safety of our Guests and Staff, we have suspended room refreshes, we are offering to change sheets and towels upon request. Pedimos disculpas por las molestias. Debido a la situación de salud actual para la seguridad de nuestros Huéspedes y Personal, hemos suspendido las renovaciones de habitaciones, estamos ofreciendo cambio de sábanas y toallas a pedido.
We came for my daughter’s birthday. Next time I will pay the extra and stay elsewhere Rude gm. Very run down. Filthy room. Roaches. No pool. Breakfast in a bag and it was terrible- warm fruit cups and juice. Very unhappy with my stay. Trash in trash cans running over. Ice machines not working. Had to tell them there were busted bottles in parking lot that had been there For 2 days. Broken lock on door. No handle on closet door. Hair in tub Close to Sylvan beach park
Business response:
We are sorry to hear your stay did not meet expectations. We will take your feedback and work to make improvements to better serve our guests in the future.
Bad
Disappointing
Frequently asked questions about La Quinta Inn Houston La Porte
How is La Quinta Inn Houston La Porte rated?
La Quinta Inn Houston La Porte has a 3.4 star rating with 1,613 reviews.
When is La Quinta Inn Houston La Porte open?
La Quinta Inn Houston La Porte is closed now. It will open tomorrow at 12:00 p.m.