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La Quinta Inn Houston La Porte
- Hotels
- La Porte, TX
About this business
Location details
1105 Hwy 146 South, La Porte, TX, 77571, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
VERY DISAPOINTED The Website said there was a pool . Nope !!! Closed and dirty The Grounds around the Facility were very dirty and garbage piled up everywhere . Garbage cans were over flowing and ice machine was filthy . The metal stairs were rusted and falling apart ....Huge Safety Issue ... The manager was not helpful . There was not a continental breakfast as advertised . Inside the room was not to bad and the air conditioner was cold . The bed was comfortable and clean . I just could not get past the outside being so fil... read more
Business response:
We are sorry to hear your stay did not meet expectations. We will take your feedback and use it to better serve our guests in the future.
Not the best Water was so cold to take showers and wouldn’t get warm or hot. The room floors weren’t vacuumed or clean, there was crumbs and dirt all over the room and especially the corners The restrooms weren’t that clean, there was hairs on the bathtub and yellow stains. Their microwaves and fridge weren’t clean, there was mold in the fridge. Their ice machine by the lobby wasn’t working. It had comfortable beds
Business response:
We are sorry to hear your stay did not meet expectations. We will take your feedback and use it to better serve our guests in the future.
Horrible. Never again. We booked a room with two queen beds and was told all they had was doubles! That is NOT what i paid for. They told me to request a discount from Booking.com and they would approve it. There was mold on the building inside. Roaches crawling on the desk and NO coffee pot in room and no breakfast! My 6 ft 2 in husband had to sleep on that tiny bed with feet hanging off while my daughter and I huddled together in the other bed. We did not sleep well at all! Nothing!
Business response:
We are sorry to hear your stay did not meet expectations. Our double bedrooms are all Full-Size beds, we do not offer any queen doubles at this location. Coffee is available in the Lobby 24/7 and in-room coffee is available upon request due to health safety concerns. We strive to make your stay enjoyable and will address the additional concerns you have brought to our attention. We hope to better serve you in the future.
Disappointing They only received reservations for one room instead of two. I did get another room but then she only booked it for one night instead of two. I got one room that reeked of cigarette smoke. I was charged for something extra that I still can’t figure out what it is. They keep saying it’s something my bank is doing. I’m forced to call corporate on them. The room was clean but that’s all I can say about it.
Business response:
We are sorry to hear your stay did not meet expectations. We try to accommodate guests as best as we can. The extra charge is probably an authorization, not a charge that usually drops off within 3-5 business days.
Our stay was disappointing. Beds were very comfortable, room service for day one was excellent. Room service for day two was non-existent. When I inquired about it at the front desk, I was told "they must have just not gotten to it". Front desk was ambivalent about it. The facility did not meet expectations except for the room service the first night.
Business response:
We are sorry to hear that your stay did not meet expectations. Due to staff shortages, we are unable to provide daily room service. We try to meet all guest expectations during your stay and will look into improving guest relations.
Horrible and dirty
We moved hotel rooms that's how horrible it was We called ahead of time make sure everything was working and good. When we got there the pool was closed till June the staff said. Nothing!
Business response:
We are sorry your stay did not meet expectations. We are unable to open the pool because we are waiting for an inspector from the city to issue our permit, which we have been told they won't be able to send until June. Until then we cannot open the swimming pool.
Felt like a motel. Looked like a motel, the pictures dont do it justice. It doesnt feel like a traditional hotel. Clean.
Business response:
We are sorry to hear that your stay did not meet expectations. We thank you for taking the time to leave your feedback.
Bad Nada Nada
Frequently asked questions about La Quinta Inn Houston La Porte
How is La Quinta Inn Houston La Porte rated?
La Quinta Inn Houston La Porte has a 3.4 star rating with 1,613 reviews.
When is La Quinta Inn Houston La Porte open?
La Quinta Inn Houston La Porte is closed now. It will open tomorrow at 12:00 p.m.