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La Quinta Inn Houston La Porte
- Hotels
- La Porte, TX
About this business
Location details
1105 Hwy 146 South, La Porte, TX, 77571, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair I don't understand why one I booked a room way early enough was still made for an upstairs room when I wanted a downstairs room we got there right at 3:00 and was told that had no downstairs room which check in was not till 3:00 but we didn't have a room at 3:05 downstairs and then get up the next morning to go get breakfast and they've got a sack with juice boxes of fruit and a muffin in it went on the website it says breakfast included and now Texas is 100% open back up they should have had breakfast Closest to the be... read more
Business response:
Due to the high demand for Spring break, rooms were in short supply and we tried to accommodate all guests as best as we could. We apologize that we could not meet all of your requests. Even though Texas is 100% open we have to follow the franchise guidelines which still do not allow buffet-style breakfast to be served. We offer the grab-and-go option as an alternative in the meantime.
Very Poor It really needs some attention, beds are not comfortable. This is our 3 rd year staying. Not next year. Close to track, good price
Business response:
Thank you for taking the time to leave your response. We are sorry that we did not meet expectations. We hope to make improvements and better serve you in the future.
Won’t recommend to others The room had an old musty smell in it. No coffee maker in the room. Room looked old and definitely needs upgrading. Just an old hotel that needs remodeling Bed was comfortable though. Pillows firm which I did like. Won’t stay here in the future though!
Business response:
Thank you for taking the time to leave your feedback. We are sorry your stay did not meet expectations. Due to the current situation, coffee makers have been removed from all guest rooms. There is coffee available in the lobby 24/7 for any guest that wants it.
On the Second night of a three day stay. Woke up with bedbug bites all over my foot Bed bugs
Business response:
Thank you for taking the time to leave your feedback. We're sorry your stay did not meet expectations. We encourage guests to bring any issues that occurred with the hotel staff during their stay. We take this issue seriously and will look into the matter.
Checar la limpieza La limpieza La carpeta esta muy sucia ase falta mas limpieza en en baño
Business response:
Thank you for taking the time to leave your response. We are sorry your stay did not meet expectations. We will make sure to take the steps necessary with staff members to make sure this doesn't happen again.
HORRIBLE Everything was dirty ... It smelled like mold and I found a condom under my bed along with other stuff showing they haven't cleaned room in forever ... It really was the worst !!! We got to leave early bc we found another hotel !!
Business response:
We are sorry to hear your stay did not meet expectations. We were not made aware of your concerns until two days after your arrival upon check out. We immediately checked your room and did not find the items in question. We try to encourage guests to let us know as soon as they have any concerns during their stay so that we have an opportunity to rectify any issues encountered. We hope to better serve you in the future.
Bad The room was nasty and that’s is being nice. It was unclean from last occupant. Towels every where, bed in maid dirty sheets, food on tables, ashes in sink. I called desk and waited over 2 hrs. Staff was friendly.
Business response:
Thank you for taking the time to leave your feedback. We are sorry to see that your stay did not meet your expectations. We try to resolve any guest issues to the best of our abilities. We apologize for the experience you had and are looking into this matter so that this does not happen again in the future.
Poor
Bad Estuvimos tres dias. y no. Llegaron a limpiar ni un dia tres dias la misma ropa de cama. con la basura tres dias en el cuarto. las mismas toallas los tres dias. Desesperante la verdad Nada
Business response:
We apologize for the inconvenience. Due to the current health situation for the safety of our Guests and Staff, we have suspended room refreshes, we are offering to change sheets and towels upon request. Pedimos disculpas por las molestias. Debido a la situación de salud actual para la seguridad de nuestros Huéspedes y Personal, hemos suspendido las renovaciones de habitaciones, estamos ofreciendo cambio de sábanas y toallas a pedido.
Frequently asked questions about La Quinta Inn Houston La Porte
How is La Quinta Inn Houston La Porte rated?
La Quinta Inn Houston La Porte has a 3.4 star rating with 1,688 reviews.
When is La Quinta Inn Houston La Porte open?
La Quinta Inn Houston La Porte is closed now. It will open at 12:00 p.m.