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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Hotel no sirve.... No me gustó nada del hotel un servicio pésimo ....las habitaciones en las 4 noches que nos hospedamos nunca las limpiaron , no cambiaron sabanas ni toallas ....teníamos que ir a recepción a buscar jabón y papel higiénico por que nunca nos pusieron en el baño. Para lo que pagamos por noche espere un poco más y no fue así, no se lo recomiendo a nadie Lo único bueno era que el tren que conectaba con Time Square quedaba a pasos y que alrededor tenía para comer
Business response:
Hello Jessica, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.
Bad El hotel es sucio. Al entrar a la habitación habia un fuerte olor a cigarrillo. El baño e instalaciones sucias, al parecer no limpiaron bien la habitacion al salir los huespedes que habian antes. Las toallas sucias, realmente súper desagradable. Se habló con la administración sobre estos detalles y no hicieron nada. No les importó. Lo único bueno fue que nos permitieron hacer late check out
Business response:
Hello Gerald, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do no... read more
Incomoda la habitación la limpieza no es buena el aire del cuarto no le cabe más hongo y sucio deberían de botar todo y poner todo nuevo de tras de la cortina había una botella de agua y una de refresco solo Dios sabrá desde cuando está eso ahí detrás del televisor había una bolsita de sustancia en fin nada de sus imágenes son reales a lo que ves… solo la ubicación
Business response:
Hello Guest, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
Fair Que no servia la chapa de la habitacion y tenia que pedir que me abrieran cada vez que salia Ademas me hicieron esperar demasiado en la recepcion antes de darme mi habitacion reservada por booking
Business response:
Hello RENE, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Dirty hotel, needs remodeled, housekeeping needs to be showed how to clean. Dirty, dirty dirty. Room smelled. Trash on the floor. Sheets were dirty. Soiled towels in the bathroom. The amount they charge, the furniture looks like garage sale material. I would not suggest booking here! Location to the metro subway.
Business response:
Hello Kenneth, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
habitación sucia y además un condon usado tirado en la habitación pésimo servicio y estábamos con un niño de 2 años nada
Business response:
Hello L√≥pez Orozco, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance... read more
Fair
Fair
Basic hotel. Location of room could change experience I will speak specifically about the room I had. I got the basement (1st) floor room closest to the lobby. The room itself was comfortable and basic. Only two pillows on the bed which was fine when travelling alone, but probably not the best for a couple. The room is below street level, so you can see people walking past your window. That might be a turn off for some. The AC was a bit loud, but my biggest complaint is that you could hear all the noise in the lobby. For som... read more
Business response:
Hello Sunny, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.