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La Quinta Inn San Antonio Brooks City Base
- Hospitality
- San Antonio, TX
About this business
Location details
3180 Goliad Rd, San Antonio, TX, 78223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor
Fair
Average Breakfast needs to served until at last 10:00am. Room service needs to be provided everyday rather than every 3rd day. Noise level in corridors needs to be controlled. Never got a chance to eat breakfast since it was served from 6:00 am till 8:00am! Location was good for where we needed to be.
Business response:
Dear Rafique, Thank you for staying with us and your comments. We are about to get back to our regular breakfast hour soon since the pandemic is under control. The same for room service. We appreciate your feedback and we are looking forward to have you staying with us again in the near future.
Fair Cleanliness and noise.
Business response:
Dear Denis We are sorry about your concerns. We have more guests than usual during the time of your stay. We do apologize for the noises and details not meet your expectation. However please do not hesitate to contact our staff for any issues during your stay, we will definitely make it right for you. We do hope we will have another opportunity to serve you better in future.
Verschrikkelijk Vieze donkere kamers. Brandmelders waren onklaar gemaakt. Dit omdat er een blowlucht in de kamers en gangen hing. Schoonmaken wordt eens in de 3 dagen gedaan, vanwege Covid. Wij zijn eerder uitgecheckt en bij het Mariott ernaast gaan slapen. Mijn vrouw had vlooien beten op haar benen. Boek hier niet en zoek een ander hotel. Niets.
Business response:
Dear Ironmike, We are so sorry to hear all the upset experiences during your stay. It is very unusual of above happened. We deeply checked into this room and we ensured that there is no flea on bed. But we do apologize for all the inconveniences. We can always change room if any single detail did not meet your expectation during your stay and make it right for you. Again we apologize for your unpleasant experiences, but we do hope we could have another opportunity to serve you better in future.
we expected so much better since we frequent the Wyndham often in other states we were very unhappy with the service and tv didn’t work the shower hot/cold labels are wrong -which resulted in us taking either really cold shower or burning hot shower there were dirty towels left in our bathroom probably from the person who stayed in the room before us. the room itself felt dirty and the response from the worker was it was me I’m sorry my manager would be upset sorry we were excited about the breakfast… but ended up not enjoyi... read more
Business response:
Dear Joana We are sincerely sorry about the bad day happened on your stay. We have 24/7 front desk services for helping our clients for any assistance may need during the entire stay. Pls do no hesitate to contact our staff and let them know your specific expectations. They will definitely be happy to make everything right for you. We apologize for all the inconveniences and we do hope we could have another chance to serve you better in your next trip.
wouldn’t stay again room door don’t work and had to be going downstairs multiple times to re set card near stores and restaurants
Business response:
Dear Alina We are glad to hear that you enjoy our premier location and its convenience. We are sorry that that you have to reset your room key card. When key card close to cell phone it will easily deactive it but we sincerely apologize for the inconveniences. Thank you for staying with us and we hope we could see you soon and serve you better in the near future.
Bad
Fair
Frequently asked questions about La Quinta Inn San Antonio Brooks City Base
How is La Quinta Inn San Antonio Brooks City Base rated?
La Quinta Inn San Antonio Brooks City Base has a 3.9 star rating with 3,550 reviews.
When is La Quinta Inn San Antonio Brooks City Base open?
La Quinta Inn San Antonio Brooks City Base is closed now. It will open at 12:00 p.m.