This profile has been claimed by the business owner or representative.
La Quinta Inn San Antonio Brooks City Base
- Hospitality
- San Antonio, TX
About this business
Location details
3180 Goliad Rd, San Antonio, TX, 78223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Okay Smells like cigaretts in the halls and rooms, even by the non smoking rooms sign in the hall lol Its very outdated, the pictures are promising but the actual place is very disappointing. I liked it was stocked with what u need, they are nice staff.
Business response:
Dear Liliana We are very glad to hear that your like what we stocked and our customer services. And we apologize that the other guest may smoke in room. We are 100% non smoking hotel. We are expecting every guest could cooperate with the policy for the other guests comfort. If there is anything you may need assistance during your stay, please do not hesitate to contact our 24 hours front desk. They will definitely give you help upon your request. Thank you for staying with us and we are looking forward seeing you in the near... read more
Bad Sheets weren’t cleaned .. rude management Horrible experience
Business response:
Dear Alethia We are very sorry to hear about your experiences . If there is problems during your stay which can not be solved with our staff. Please do not hesitate to contact our general manger . We guarantee we can find a solution for it. We do apologize for any inconveniences and we hope we could have another opportunity to serve you in the future
Fair Room felt musty, there were a few bugs, and coffee was a little watered down The customer service was great and traveling with a dog it's pet friendly thats a plus
Business response:
Dear Guest, We are glad to hear that you like our customer service and our pet friendly as a plus. If there is any detail in room is not satisfied by you, please feel free to talk to our staff , they will love to assist you to switch to another room. Your 100% satisfaction is vey important to us. Hopefully we will seeing you and your lovely pet in the near future. Thank you for staying with us !
Poor
Wouldn't stay again The room smelled really bad almost unbearable the power to the TV sucked and a $100 dollar for pet fee was ridiculous The location was good
Business response:
Dear Michaela, We are very glad to hear that you really enjoy our premier location and its convenience. If there is anything which you have difficulties to communicate with front desk . Please do not hesitate to speak with our manager on duty. We will try our best to meet your satisfactions. Thank you for staying with us and we are looking forward to serve you in the near future.
Fair Price Definitely over priced for this hotel
Never again Poor customer service Nothing at all
Business response:
Dear Brittney It seems there may help you may need assistance during your stay. Pls. contact our manager on duty direct, we can definitely look into it with you together and help you solve the problems. Thank you .
Rooms were fine. Staff was not competent. Biggest complaint is that they gave my room away to someone else. I reserved 4 rooms with 2 beds almost 3 months before my stay. When I showed up after 2 days and 30 hours of travel, they had 3 double bed rooms and 1 single bed room. Travelling with 16 people, that clearly was not enough beds. They only had 1 cot, so I ended sleeping on a double bed with my wife and 7-year old sideways sleeper. They also billed me for all 4 rooms, rather than billing the others I had travelled with. ... read more
Disappointing the staff, communication the location
Business response:
Dear Guest, We are very glad to hear that you like our premier location and enjoy the convenience of it. If there is any communication difficulties issues , please do not hesitate our talk with our manager on duty We also have staff who can speak Spanish. Thank you for staying with us and we are looking forward another opportunity to serve you in the future.
Frequently asked questions about La Quinta Inn San Antonio Brooks City Base
How is La Quinta Inn San Antonio Brooks City Base rated?
La Quinta Inn San Antonio Brooks City Base has a 3.9 star rating with 3,550 reviews.
When is La Quinta Inn San Antonio Brooks City Base open?
La Quinta Inn San Antonio Brooks City Base is closed now. It will open at 12:00 p.m.