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La Quinta Inn & Suites Arlington North 6 Flags Dr
- Hospitality
- Arlington, TX
About this business
Location details
825 N Watson Rd, Arlington, TX, 76011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Clean shower drain from hair I was taking my first shower at this hotel and water wasn’t draining due to the cleaning staff not cleaning the hair from the drain net it was disgusting I did it myself. They need to vacuum properly as well I saw lent and some other stuff on my rooms carpet it was visible to the eye. Other than that I had a great time.
Business response:
Ray, Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working with our housekeeping staff to prevent this from happening in the future. We hope you will consider staying with us again. Respectfully, Diana - LQ Customer Care
Room small extremely high price. Higher than 5 sta I changed date because no one told us 6 flags was closed Monday - Thursday even though I explained before hand. I changed Tues Weds cancelled and booked Fri. They did not inform me room would be 60 more. I stay at Holiday inn in Dallas for 94 a night larger room brand new hotel.laquinta says reg room is 198 a night which is ridiculous.
Business response:
Sally, We truly regret that our accommodations did not fully meet your expectations. Surely this was quite an inconvenience for you. We hope that you will consider giving us another opportunity in the near future. Sincerely, Danielle LQ Customer Care
Dirty Pros: Good gym I found hair on my bed and a blood stain on the comforter.
Business response:
Dear Valued Guest, Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to ensure this is not a recurrence. We appreciate your business and vow to serve you much better in the future. Sincerely, Danielle LQ Customer Care
Loud and chaotic I don’t know what I expected booking a hotel across the street from six flags but it was loud and chaotic. This is the first time in many different hotel stays that we could not eat the provided breakfast because it was completely packed down there and everything was a mess. The layout of the breakfast area made this worse as it had tiny little areas with the food that did not accommodate very many people. The room was clean and we slept well but there was some yelling in the halls and barking dogs and runn... read more
Business response:
Dear Valued Guest, Thank you for sharing your comments regarding your recent stay with us. Please accept our sincerest apologies for your unsatisfactory stay. While negative reviews are disappointing to our team, it provides us with an opportunity to improve. We take great pride in delivering a quality product and superior service and clearly failed to do so for you. The hotel management team will be advised of your review in an effort to improve our operations. We do hope you choose us for your future travels. Respectfull... read more
Lumpy bed All was well until it was time for bed. The bed was so lumpy and uncomfortable, I got the worst sleep of my life.
Business response:
David, We thank you for your feedback; it goes a long way toward improving on our guest experience. To that point, we recognize that a great night sleep is key, which is greatly aided by the comfort of the mattress. It is for this reason we offer our sincerest apology that you were unable to take full advantage. Our management team has been made aware of the oversight. Please accept our invitation to revisit our property upon your return to the area. Sincerely, Diana - LQ Customer Care
Charged me when I didn’t stay there Went in a week before in person told them to cancel my stay with them because I was in town for on the 19th and my reservation was moved to the 26th for some reason and a week later I was still charged for my stay and they refused to refund my money to me stating that Expedia charged me for the room when it said Laquita on my bank acct!!!!
Business response:
Chase, Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We are very sorry that you had such a negative experience while staying with us. This is definitely not the standard for our guests and please rest assured that we are doing everything we can to ensure this remains an isolated incident. We encourage you to please reach out to us in regards to your stay. Sincerely, Diana - LQ Customer Care
Terrible experience They gave away my suite after i called twice to confirm a late checkout. Downgraded my room without any comp or refund. Then refused to extend chwckout time so we had to leave six flags half way through. The manager was rude and we basically wasted a trip due to their negligence.
Business response:
Dear Valued Guest, Thank you for sharing your comments regarding your recent stay with us. First and foremost, please accept our sincerest apologies for your unsatisfactory stay. While negative reviews are disappointing to our team, it provides us with an opportunity to improve. We take great pride in delivering a quality product and superior service and clearly failed to do so for you. We very much appreciate your business and thank you for staying with us. Sincerely, Diana - LQ Customer Care
Never stay here again Room was dirty, when they cleaned it they left our door open, no place to park when they had an event there.
Hotel room wasnt cleaned til almost 7pm. Hotel being renovated. No parking. Check in took over 30min.
Frequently asked questions about La Quinta Inn & Suites Arlington North 6 Flags Dr
How is La Quinta Inn & Suites Arlington North 6 Flags Dr rated?
La Quinta Inn & Suites Arlington North 6 Flags Dr has a 4.4 star rating with 4,917 reviews.
When is La Quinta Inn & Suites Arlington North 6 Flags Dr open?
La Quinta Inn & Suites Arlington North 6 Flags Dr is closed now. It will open tomorrow at 12:00 p.m.