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La Quinta Inn & Suites Arlington North 6 Flags Dr
- Hospitality
- Arlington, TX
About this business
Location details
825 N Watson Rd, Arlington, TX, 76011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Letdown It looks nice but for the price I paid the beds were awful.
Business response:
I am so sorry. We have serta mattresses and normally get great reviews. Can you contact me so I can make sure I know what room may have a defective mattress, though they are new.
No sleep Only got 3 hours of sleep because there was children running down the hall & kept knocking on our door. I called the front desk to complain & no answer. I talked to the children to please stop & they leapt continue doing it at night. Furthermore, we got dropped off at six flags (shuttle) & we kept calling front Desk and shuttle to pick us up From six flags and nothing. We had to walk from the park, back to the hotel room in the middle of the night. In addition, There was not enough OJ for Breakfast.
Business response:
I am so sorry and disappointed. I am not sure if I didn't give him good instruction, but we always stay till game is over and guests are picked up. I wish I would have been called I would have fixed it. My cell phone is in every room and on shuttle cards. I am so sorry. Please contact me directly if you woudl
It was very clean, Most of your people were nice but you provided a shuttle to the game at ATT Stadium and we were told that you would pick us up any time the game was over but after we got on the shuttle to go to the game the man driving told us we had to call for a ride before 10:30 because the shuttle did not run after 11. We drove 6 hrs to go to the game. It was very important. I called the desk at 10:30 and was told by the attendee that no matter what time we called we would be picked up. The game ended at 11. I called ... read more
Business response:
I am so sorry. There is no reason that should have happened. I wish I would have been called. The driver was obviously not informed correctly about our later pick ups due to events. Please contact me directly, if I hadn't spoke to you already.
Never again The bed was comfortable. That is the only good thing. The bathroom did not feel clean. There was various forms of staining on the surfaces. Our room looked to be handicap accessible so there was a shower chair - it was cracked and nasty. The main shower head didn’t work- the hand shower did work . It was a cramped shower and I opted for a sponge bath because I couldn’t be sure it had been cleaned well- it didn’t look like that. We went to get food at the bar that was supposed to open at 5- but it didn’t open. At ... read more
Business response:
I am so sorry. I would really like to discuss your stay in person if you could call the hotel. This is not typical or acceptable. I will check the ada rooms near the fitness center to see why it is not perfect.
Mad upset Food service no good no room service was avallable do to cook not being there cause he was the shuttle driver poor service from waitress very rude and disrespectful toward Customers for ordering food
Business response:
I am so sorry I had to use the cook to drive for a short time. We had more people at the game than expected. I will certainly make arrangements to have more staff. I had a few people out on vacation, but that is not an excuse. Please forgive us.
Our room wasnt cleaned there was food on the floor around beds there was crumps inside microwave and fridge bathroom floor was dirty..
Business response:
I am so sorry. I will speak with housekeeping as it should be spotless.
Staff did not clean room on 2 days of a 4 day stay. On the second day, I spoke with the front desk, there was no offer to then clean the room.
Business response:
I am so sorry. I will see who had room 503 and why it wasn't cleaned. As well the agent who should have offered to at least take out trash, and provide fresh towels. Please let me know when you are due to return so I can do a free upgrade
During my 2 night stay, I went to front desk for a few different reasons. Most of the time the employees were on their cell devices and once nobody was there. i just wanted to purchase a candy bar. I left and paid the next morning. The breakfast was bland tasting. Scrambled eggs tasted grainy....gravy for biscuits had very little flavor.
Business response:
We will definitely work on better presence at the desk, and see how we can spice up our breakfast. Thank you for the details.
Could be cleaner Someone had spilled grease from "fast food" on the floor of one of the elevators. I saw the puddle on my way to the pool, so went by the front desk to let the person there know (wouldn't want someone to slip in the liquid). The next morning, we rode in that elevator and saw the puddle had been allowed to dry, in place. How much effort would it have taken to wipe up the spill??? Makes me wonder how many other things were left to chance!!! And, the beds were lumpy.
Business response:
We truly apologize for this and we will make sure our staff is aware of the issue. These are not the expectations we set for our staff here. We hope you come back and give us another chance.
Frequently asked questions about La Quinta Inn & Suites Arlington North 6 Flags Dr
How is La Quinta Inn & Suites Arlington North 6 Flags Dr rated?
La Quinta Inn & Suites Arlington North 6 Flags Dr has a 4.4 star rating with 4,917 reviews.
When is La Quinta Inn & Suites Arlington North 6 Flags Dr open?
La Quinta Inn & Suites Arlington North 6 Flags Dr is closed now. It will open tomorrow at 12:00 p.m.