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La Quinta Inn & Suites Dallas Grand Prairie South
- Hospitality
- Grand Prairie, TX
About this business
Location details
2131 West I-20, Grand Prairie, TX, 75052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Don’t think I will go back to that location. We was not aware that housekeeping only comes every 3 days. Front desk didn’t inform us until checkout. You have to request towels and bed linen in between time. I think that is very poor decision.
Business response:
Dear Guest, Thank you very much for your stay. Please accept our apology for the inconvenience. We will work hard to score more on your next stay. Have a nice day
Mold in Room MOLD IN ROOM! When my wife and I first walked in to room 308, it smelled heavily of musty mold and strong cleaner scent trying to cover it up. Upon further examination, we found MOLD on our bedding. Went down to front desk and they were booked solid, no other rooms available. We were in town for the All Star game so the rest of the town seemed booked as well. We had this reservation for months. We tried to be easy, polite, and not be troublesome guests. We decided to get new bedding and swap our own sheets just ... read more
Business response:
Dear Guest, Thank you very much for your stay. Please accept our apology for the inconvenience. We will work hard to score more on your next stay. Have a nice day
La Quinta needs to dish out a little money for some really simple updates.. broken faucets and torn shower curtains, tha The place needs a serious face lift. The faucet in the bathroom sink needs to be replaced, it’s loss and you have to manipulate to turn it off. The bathtub faucet is the same.. it is loss on the wall. The shower curtain is ripped and is too short to stay in the tub properly. I could have gone to Walmart and bought a new shower curtain, that is ridiculous. I was having work done at my house so it was super ... read more
Business response:
Dear Guest, Thank you very much for your stay. Please accept our apology for the inconvenience. We will work hard to score more on your next stay. Have a nice day
Bad Too noises,
Business response:
Dear Guest, Thank you very much for your stay. Please accept our apology for the inconvenience. We will work hard to score more on your next stay. Have a nice day.
Fair Spots on sheets and refrigerator didn't get cold.
Business response:
Dear Guest, Thank you very much for your stay. Please accept our apology for the inconvenience. We will work hard to score more on your next stay. Have a nice day.
Bad The customer service was horrible. They overbooked my hotel and put me out in the cold. The excuse was that my credit card was wrong after showing them that it was perfectly ok and the mistake was on their end. Nothing
Business response:
Dear Guest, "Thank you" for your business and feedback. Please accept our apology for the inconvenience. Please know, we are doing a detailed research on this feedback and we promise an improvisation from here. Best Wishes..
Looks like if it is normally very good, but not when we stayed. Feel we payed a lot more than fair We stayed 5 nights. Only had hot water for one day. "Plumbers" were "fixing" the problem, but hot water didn't get to the 4th floor. Was very frustrating, though I understand that are things that can happen, when we arrived to our reservation, they told us we might not have hot water for 6 hours at the most, and most likely if it really would take that long, we would get a discount on that first day... Well, "surprisingly" I as... read more
Business response:
Dear Guest, Thank you very much for your stay. Please accept our apology for the inconvenience. We will work hard to score more on your next stay. Have a nice day.
Bad
Fair
Frequently asked questions about La Quinta Inn & Suites Dallas Grand Prairie South
How is La Quinta Inn & Suites Dallas Grand Prairie South rated?
La Quinta Inn & Suites Dallas Grand Prairie South has a 4.2 star rating with 4,474 reviews.
When is La Quinta Inn & Suites Dallas Grand Prairie South open?
La Quinta Inn & Suites Dallas Grand Prairie South is closed now. It will open at 12:00 p.m.