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La Quinta Inn & Suites Fairfield
- Hotels
- Fairfield, NJ
About this business
Location details
38 2 Bridges Rd, Fairfield, NJ, 07004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Staff was nice, but the mattresses were too soft! But we recommend the Tex Mex restaurant opposite the hotel.
Business response:
Thank you for your review. We apologize for the mattresses being too soft, your comments will be forwarded to our management team. We would like to thank you for staying with us and hope you will give us another opportunity to be of service. Sincerely, LQ Customer Care
No hot water! Pros: Staff, hot tub, pool, breakfast Cons: Getting HOT water! Staff very friendly but no hot water and room heater was too loud to keep on, so room was cold.
Business response:
Thank you for your honest feedback. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. Our comments will be reviewed by management, and we will make sure we are thoroughly inspecting rooms and promptly reporting maintenance issues to make sure your experience is not repeated. We appreciate you bringing this to our attention and hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. Respectfull... read more
NEEDS MORE THAN LOCATION Pros: NOT MUCH NOT ABLE TO MAKE A CUP OF COFFEE IN THE ROOM. NO ONE TO TALK YOU ABOUT SERVICE.
Business response:
Thank you for your feedback, it is very important to us. We’re sorry the hotel personnel fell short of providing great service. I will share your comments with our staff so that we may improve our operation and prevent similar situations from occurring. We hope you will once again choose us for your lodging needs.
Couldn't sleep here The staff was attentive and pleasant. We stayed one night in the summer. The hallways were dark and hot . Air conditioner in room was too noisy and didn't cool the whole room. The toilet was broken and was loudly running sporadically through out the night. Pool was closed, my kids were bored. Would not stay here at a LaQuinta again.
Disappointing. Pros: Nothing. Cons: Same as above. Location: N/A I would not stay at this hotel again. The physical conditions of this hotel was very disappointing. (Torn Rugs/Smell) Wake up call did not occur as previously requested. Breakfast options were limited.
Business response:
Hello Guest, Thank you for posting your comments. We are sorry to hear that your stay was not as expected. Please be assured that your comments have been heard and we are currently replacing the carpeting throughout the hotel. We hope to see you again so you can see our new changes! -Thank you
Room smelled didn't seem clean and the way the hotel was set us going in a back door for our room was shady. Weird things going on late at night I would not recommend this hotel
Inexpensive but needs updating! While the rooms seem to be clean, this property is in desperate need of renovation. The carpets in the hallway smell and bear the ripples of flooring that is well beyond its prime.
Hotel a dump and the staff was very rude I am not happy with the dirty sheets,dirty towels,dirty room. The staff are rude and don't care about their customers
Hotel needs a make over Upon arrival lobby appears nice, checked in and walked a long distance to rear of hotel, the further the walk the worse the hall smells became, hallways are dark and in very poor condition, the carpet is frayed and a trip hazard. The room had trash on night stand and bathroom was gross.
Frequently asked questions about La Quinta Inn & Suites Fairfield
How is La Quinta Inn & Suites Fairfield rated?
La Quinta Inn & Suites Fairfield has a 3 star rating with 4,503 reviews.
When is La Quinta Inn & Suites Fairfield open?
La Quinta Inn & Suites Fairfield is closed now. It will open tomorrow at 12:00 p.m.