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La Quinta Inn & Suites Ft. Lauderdale Plantation
- Hotels
- Plantation, FL
About this business
Location details
8101 Peters Rd, Plantation, FL, 33324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
only one person at the reception he resolved the ensue
Business response:
Thank you for your review.
Very ordinary place with very ordinary service. Stayed for 5 nights but room service came only one day. Image a family of 4 staying with no service for 4 days. My wife had to get the sheets from front desk and change it. Had to go downstairs multiple days to gets towels. No exhaust fan in bathroom. Floor was sticky. Breakfast was okay - same option for all 5 days.
Business response:
Thank you for your review. We are sorry your stay was not so great.
The bathroom was outdated with chipped tiles. All the staff seemed nice and helpful. We asked for an extra pillow and we were told there was none. One day no knives, another day no butter. We were told water would be available daily, all day, sadly was not the truth.
Business response:
Thank you for your review. We are sorry your stay was not so great.
Front desk staff . Poor customer service. Unexpected early arrival fees. Checked in at 1 pm. Check in was at 3 pm. So i was charged $25 per room. Had 2 rooms. Rooms were ready .
Business response:
Thank you for your review. Our guaranteed check in time is 3pm. Prior there is a early check in fee since it is not guaranteed.
The exterior was clean however the morning after check-in it was noticed the room had roaches, and mildew on the ceiling. I left, there was not even any attempt to compensate from management.
Business response:
Thank you for your review. We will inspect the room you were in.
I requested a feather free room and aldo emailed and spoke to someone at the facility. This was not available. Someone was smoking marijuana in one of the rooms. The whole place smelled of it. I got sick did not sleep there the second night and oy went in late the third night to pack and leave esrly this mornimg When we asked for ectra towels were told they had none.
Business response:
Thank you for your feedback. We are sorry about the inconvenience. Do you know who you spoke to?
Old building doesn’t offer cleaning everyday.
Business response:
Thank you for your review. We are sorry for any inconvenience.
Really for that price and they dont fix the room on a daily basis its unacceptable. Tey dont change the towells evry day.
Business response:
Thank you for taking the time to rate us. I apologize we did not meet your expectations. We do offer housekeeping refresh service daily and a full service every 3 days. I apologize if your room was for some reason missed.
Frequently asked questions about La Quinta Inn & Suites Ft. Lauderdale Plantation
How is La Quinta Inn & Suites Ft. Lauderdale Plantation rated?
La Quinta Inn & Suites Ft. Lauderdale Plantation has a 3.9 star rating with 9,241 reviews.
When is La Quinta Inn & Suites Ft. Lauderdale Plantation open?
La Quinta Inn & Suites Ft. Lauderdale Plantation is closed now. It will open at 12:00 p.m.