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La Quinta Inn & Suites Garland Harbor Point
- Hospitality
- Garland, TX
About this business
Location details
375 E Interstate 30, Garland, TX, 75043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair The AC didn’t work and that was a struggle during the night the beds were hard and for a pregnant lady was super uncomfortable That’s it was close to the lake
Business response:
Hello David, Thank you for sharing your feedback about your stay. We're glad to hear you enjoyed the location near the lake. We understand how important a comfortable environment is, especially during pregnancy, and we appreciate your comments regarding the AC and beds. Your insights help us improve our services for future guests. We hope to welcome you again.
Fix the Wall-Mounted Thermostat Air conditioning could be better. The wall mounted thermostat was apparently inopperable, so the management returned the thermostatic control to the window AC. The bean counters won the argument over the engineers, and so controlling the room temperature is compromised. There was no guide for the TV channels. There are no closeby restaurants. Our room was spacious and mostly comfortable. Everything was clean and there were nice supplies of soap, coffee and tissues. The bed and the pillows were... read more
Business response:
Hello Michael, Thank you for sharing your feedback. We appreciate your comments regarding the air conditioning and the lack of a TV channel guide, as we strive to enhance our guest experience. It's encouraging to hear that you enjoyed the spaciousness, cleanliness, and comfort of your room, as well as the generous breakfast offerings. We value your input and hope your overall stay was pleasant despite the mentioned challenges. Thank you for taking the time to write your review and we wish you safe travels.
Our stay was less than satisfactory, unfortunately. It was loud. The rooms were warm and you couldnt adjust the thermostat. Easy access to I-30.
Business response:
Hello Kim, Thank you for your feedback regarding your recent stay. We appreciate your comments about the easy access to I-30, and we’re sorry to hear about the noise and room temperature issues you experienced. Your insights are valuable, and we will share them with our management team for review. We hope you had a safe journey home and consider staying with us again in the future.
Never again. Smoking on property. 10 tobacco addicts standing outside the doors, sucking cigs! YUCK, the stink!!!! I was on t5he 1st floor, and there must have been a rodeo being held upstairs. Breakfast, meh. Sahid was very nice.
Business response:
Hello scott, Thank you for sharing your feedback regarding your recent stay. We're glad to hear that Sahid made a positive impression during your visit. We take all guest comments seriously and will ensure your concerns are shared with management to consider enhancing our guests' experience. We hope that you will give us another chance in the future to provide you with a more enjoyable stay.
Poor When I got to my room it wasn’t clean so I had to wait like 30 minutes for the housekeeping to come back and clean my room. This was at 9pm when I checked in.
Business response:
Hello Adanary, We apologize for the inconvenience you experienced during your stay. Your feedback will be shared with our team for further improvement. Thank you for bringing this to our attention.
I was double charged for my room and got the run around when tried to get it fixed. I was double charged for my room. I pd when I booked thru booking.com and then when I checked in she charged me again. I tried to explain what had happened but she couldn't comprehend anything. I called the hotel back after leaving to try and speak with someone and they kept telling me to contact booking.com. So I did, only to be told to contact hotel.
Business response:
Hello Massey, We're sorry to hear about your experience. We recommend reaching out to our management team for further assistance in resolving this matter effectively.
Poor
Never again. It had an order when u walked in. 2 employees behind desk checked us in. Lobby was in need of painting. All walls were missing paint. Front doors locked, elevator locked. Did not look very safe. We left and booked down the road. We wouldn’t even stay. It was horrible. Booking says 3 stars. I wouldn’t give it one.
Business response:
Hello Denise, Thank you for sharing your feedback with us. We regret to hear that your stay did not meet your expectations. We value your input and will address the areas you mentioned to ensure a pleasant experience for our guests in the future.
Fair Room AC was super loud, cracked bath room sink & when water was first turned on it came out black- also leak underneath the sink.
Business response:
Hello melanie, We appreciate you sharing your experience with us. We take all feedback seriously to improve our services for future guests. Your concerns have been noted, and we will address them promptly to enhance our guests' comfort and satisfaction.
Frequently asked questions about La Quinta Inn & Suites Garland Harbor Point
How is La Quinta Inn & Suites Garland Harbor Point rated?
La Quinta Inn & Suites Garland Harbor Point has a 4 star rating with 2,425 reviews.
When is La Quinta Inn & Suites Garland Harbor Point open?
La Quinta Inn & Suites Garland Harbor Point is closed now. It will open at 12:00 p.m.